• Transforming Contingent Workforce Management

    The world’s most tenured purely neutral managed services (MSP) combined with best-in-class vendor management software (VMS)
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Our Integrated Solution

Our unique approach seamlessly integrates our managed services solutions and vendor management system to create a comprehensive workforce management solution.

Managed Service Provider

We pioneered the purely vendor-neutral managed service provider model and continue to innovate the space today.

Vendor Management System

Our award-winning SaaS-based Wand VMS platform provides clients with the first true native mobile VMS.

Purely Vendor-Neutral Contingent Workforce Management

PRO Unlimited is a pioneer in contingent workforce management, laying the foundation with the launch of independent contractor misclassification and co-employment risk management services in 1991. PRO followed this with industry-first managed service provider (MSP) and vendor management system (VMS) offerings. And the innovation has continued throughout the years. Most notably in 2017, PRO was given the highest score in Gartner’s Critical Capabilities for Services Procurement Solutions report; specifically for the Contingent Workforce Management Use Case. To access the report, click here.

In a solutions space that has become increasingly crowded over the past few years, PRO’s unique contingent workforce management approach stands out.  These include:

  • First, our purely vendor-neutral, global model enables clients to manage international contingent labor spend underneath one consolidated umbrella.
  • Second, our integrated MSP and VMS approach gives clients a single point of contact that delivers better business outcomes than disaggregated contingent workforce management solutions where the MSP and VMS are two separate vendors.
  • Third, as our contingent workforce management solution includes self-sourcing, clients can leverage their brands to attract top contingent talent.
  • Finally, PRO’s executive management team is the most tenured in the industry, with decades of experience in how to gain optimal business outcomes from contingent labor programs while managing risks.

Related Content and Resources

Advantages of an Integrated Vendor Management System and Managed Services Program

An integrated approach has a number of operational and financial advantages over a model where multiple vendors are involved. Read the eBook.

Benefits of a Purely Vendor-Neutral Model

Global shoe and apparel company implements a purely vendor-neutral program resulting in $12M in annualized savings. Read the Case Study.

A Global Vendor Management System Case Study

A social networking organization taps PRO Unlimited to build its global extended contingent workforce program. Read the Case Study.

The PRO Insights Blog

The contingent workforce management space continues to evolve with the introduction of both new risks and opportunities. The PRO Insights Blog taps the company’s two-plus decades of experience architecting, building, and managing contingent labor programs—using our integrated MSP and VMS model—for some of the world’s largest and leading global enterprises.

Infographic: How Millennials Are Changing the Workforce

July 20, 2017
Ever since millennials surpassed Gen Xers two years ago as the largest generation at the workplace, businesses have been grappling with how to adjust. With millennials projected to dominate the workplace into the 2030s, it’s likely that companies will continue to shift their approach to better accommodate the preferences of this demographic. Making sweeping generalization about a group is dangerous, but numerous polls and surveys have revealed that millennials possess an increased proclivity for flexibility and excitement when it comes to making career decisions. For highly skilled knowledge workers in this demographic, being a “free agent” who can move between jobs, take on new projects and work with different people has heightened appeal. Many leading companies have recognized this shift and implemented new tactics to better hire, manage and engage these workers. Some have also started to give these professionals larger, more strategic roles in the company than temporary workers have had in the past. As you’d expect from a group that came of age in the smartphone era, millennials also engage more with mobile devices than their predecessors. In fact, one study even concluded that millennials interact with their smartphones more than anything or anyone else – including co-workers, children and significant others. To help businesses understand how millennials are impacting the workforce, PRO Unlimited created a new infographic that shares some of the most fascinating statistics regarding this demographic: Need help managing your growing contingent workforce? PRO Unlimited, with our integrated VMS and MSP offering and industry-first native mobile apps, is uniquely positioned to help businesses navigate the more millennial, increasingly mobile contingent workforce landscape. Want to learn more? 1) Download PRO’s “What Is a Vendor Management System (VMS), and Why Use It?” data sheet. 2) Check out our “5 Ways Mobile Improves the Contingent Workforce Management Experience” white paper. 3) Contact a PRO representative at 800.291.1099 or email at info@prounlimited.com to discuss how we’re helping companies implement winning contingent workforce management programs globally.

What Is a VMS (Vendor Management System), and Why Use It?

July 19, 2017
As the contingent workforce continues to grow, accounting for a larger share of total employment year after year, businesses have sought ways to better manage these workers. For many companies, contingent labor programs operate in myriad silos, and organizations lack visibility across all of them. This fragmentation can create some challenges. With managers lacking alignment across an organization, businesses can miss out on getting the top talent since there’s no feedback loop between personnel or efficient processes for securing highly skilled knowledge workers. Furthermore, opportunities to secure the best rates for professional workers – whether via self-sourcing or with suppliers – can be lost amidst the chaos. And with no standard onboarding process in place, the chances for misclassification of workers increases. So, how can a business tear down these silos, provide enterprise-wide transparency, and manage contingent workers across the entire worker lifecycle? Enter the Vendor Management System (VMS). What Is a VMS (Vendor Management System)? A vendor management system, or VMS as it’s commonly called, is a SaaS platform that businesses use to manage all aspects of the contingent labor ecosystem. By centralizing and automating the management of temps, independent and self-sourced contractors, and statement of work (SOW) engagements through one cloud-based platform, organizations can drive a host of benefits when using the most capable VMS software today. Depending on the platform’s sophistication, typical uses of a VMS include: Initiating a talent or project request Evaluating project bids and hiring workers Onboarding and offboarding workers Reviewing timecards and expenses Analytics, benchmarking and optimizing Top-tier vendor management systems can also integrate with other software applications, such as ERP, HRIS, and other HR and procurement systems. The scope and ease of integration will vary based on the provider. Hiring managers, Managed Service Providers (MSPs), suppliers and workers all interact with the VMS in a typical contingent workforce management workflow. Why Use a VMS? Leveraging the power of an industry-leading VMS, such as PRO Unlimited’s Wand, to manage contingent workers offers a host of benefits, including: Cost savings: Avoid paying above-market pay rates and suppler markups, and leverage reporting to evaluate current spend Visibility and transparency: Minimize “rogue” spend by departments and enable measurement of supplier performance Improved talent quality: Optimize the talent pool by enabling more supplier options, particularly with a vendor-neutral approach Reduced compliance risk: Follow consistent processes to ensure full compliance with federal, state and local laws and standards Increased efficiency: Acquire higher-quality workers over a shorter timeline Again, the rate of improvement in each of these areas will vary based on the business, the solution chosen and the depth of implementation. The PRO Unlimited Difference PRO Unlimited combines the world’s most tenured, purely vendor-neutral managed services provider (MSP) with Wand, its best-in-class VMS. Together, this unique integrated offering provides clients with a comprehensive workforce management solution. What makes Wand VMS unique? The list includes, but is not limited to, industry-leading iOS and Android mobile apps, a cutting-edge user interface, and proprietary machine-learning technologies that provide a superior user

Using Mobile VMS to Execute Contingent Worker Approvals

July 18, 2017
For most hiring managers, the average day is packed with activities that don’t necessarily involve managing contingent worker approvals. Still, failure to attend to these items can result in undesirable payment delays, unhappy suppliers and problems for the finance department. With the average person checking his or her smartphone about 50 times per day – and millennials doing so at an even greater rate – an industry-leading mobile vendor management system (such as Wand VMS) enables faster execution on these action items. In short, mobile access to these tasks allows managers to take advantage of a few minutes here or there while on the go to complete items such as approving time cards and expense reports. Furthermore, mobile alerts and push notifications can help to make sure these approval action items don’t get overlooked in the rush to attend to other tasks. In fact, studies have shown that most recipients read push notifications within minutes, as opposed to hours. For example, consider a scenario in which an apparel manufacturer manager stops at a café to grab a coffee in between off-site meetings. While observing the long line and wondering how to efficiently use this wait time, he gets a notification on his Apple Watch that timecards are awaiting his approval. He reviews and signs off right from his watch, and by the time his cappuccino is ready, he’s crossed “timecard approvals” off his to-do list. The PRO Unlimited Approach Our Wand Mobile VMS offers the same powerful functionality found in Wand web, supporting worker approvals across mobile devices — even Apple Watch. To help you increase efficiency and effectiveness, we built Wand Mobile (a native app on iPhone and Android devices) to help managers carry out the following actions while away from their desks — just to name a few: Stay on top of tasks: To make sure you never miss a key task, Wand Mobile in-app alerts guide you to pending approvals. Select the best candidates: Wand Mobile notifies you when you have new candidates to review for open requests. (Learn more: “Using Mobile VMS to Review Candiates and Schedule Interviews.”) Manage your workforce: Scan all your workers on assignment at a glance, review assignment end dates, approve engagement changes and much more. Review timecards and expense reports: Approve or reject timecards and expense reports submitted by your workers, individually or in bulk, with a single tap. Respond quickly: Push notifications provide notices of key items such as timecards that are awaiting review, and you have the power to customize the types of notifications you receive based on your needs and preferences. The average person now spends more than five hours on day on their mobile devices, up 20 percent from two years ago. If you’re not currently leveraging the channel to execute contingent worker approvals, consider shifting your approach to realize the benefits mobile can offer. For more on how mobile is impacting the hiring manager experience, check out “5 Ways Mobile Improves the Contingent Workforce Management Experience.”

PRO’s Regulatory Update – 2nd Edition

July 13, 2017
PRO’s team of Legal, Business Validation, Immigration and Client Payroll Operations experts recently shared the second edition of its U.S. and International Quarterly Regulatory Newsletter. PRO’s expertise and insights regarding current regulatory topics are provided in full detail within this issue.  In both pieces, PRO’s team of experts explore a number of topics ranging from Independent Contractor Compliance (ICC), Employment Law, Immigration, and Payroll. Within those sections, readers can find more specific information on the following: Case Law Updates State and Local Developments U.S. Court of Appeals Expands Definition of Joint Employment under the FLSA Accrual Benefit Challenges: Mandatory Sick Leave vs. PTO Mandatory Sick Leave Updates Payroll Law Pipeline Want more information? Download the full newsletter here for a comprehensive assessment of current happenings within ICC, Employment Law, Immigration, and Payroll. If you or a member of your team would benefit from a further discussion on how PRO is helping companies implement winning contingent workforce management programs globally, please contact a PRO representative at 800.291.1099 or email at info@prounlimited.com. Disclaimer: The content in this blog post is for informational purposes only and cannot be construed as specific legal advice or as a substitute for legal advice. The blog post reflects the opinion of PRO Unlimited and is not to be construed as legal solutions and positions. Contact an attorney for specific advice and guidance for specific issues or questions.

Using Mobile VMS to Review Candidates and Schedule Interviews

July 11, 2017
In recent years, there’s been an increasing business need for high-end, professional contingent workers who possess unique skill sets and are difficult to find in the marketplace. At the same time that this demand has increased, worker turnover has accelerated: 79 percent of business leaders think they have a significant talent retention problem. As a result, “power” has shifted away from talent buyers to these specialized, in-demand workers, creating an ongoing war for talent. To secure “knowledge workers” in this landscape, businesses need to move quickly. Faster execution can mean the difference between identifying, interviewing and securing highly sought-after candidates and losing them to the competition. That’s why it’s important that your VMS incorporates robust mobile functionality that enables managers to easily compare candidate profiles, drill down into resumes and schedule candidate interviews from smartphones and tablets. Consider a vice president of IT who needs to a hard-to-find data architect. She’s out of the office when a notification for an interview with a candidate pops up on her iPhone. Rather than waiting until she gets back in front of her desk to review the candidate’s resume on her laptop, she can schedule the interview with a few swipes and taps – all in a matter of seconds. The PRO Unlimited Approach PRO created the Wand Mobile VMS from the ground up as a true native app for iOS and Android, building it with an eye toward ease of use and speed of execution. While Wand Mobile offers all the same great functionality found in Wand web, as it relates specifically to reviewing candidates and scheduling interviews, managers can easily tap into the power of Wand Mobile to perform the following tasks on mobile devices: Compare candidates: Use Wand Mobile’s “New Talent” feature to quickly review candidates in a side-by-side display. Peruse helpful, at-a-glance info such as candidate ratings, bill rates and where they’re at in the evaluation process (e.g., client review, interview requested, etc.). Similar functionality is available within the app for SOW project requests. Drill down into candidate profiles: Tap on a candidate to gain access to additional information such as their previous employment, qualifications and resume. At any time, users can request more information, initiate an interview or hire a candidate with a few quick taps. Scan resume details: Users have instant access to a candidate’s full resume and can easily scroll through the details, even on their smartphone — no pinching and zooming required. Increase collaboration: See a promising candidate who’s not quite a perfect fit for your request? With a quick tap, you can forward that person’s resume to another manager for review. It’s an easy way to help the company and decrease time to hire — the perfect marriage of people and technology. Schedule interviews: Ready to chat with a candidate, but away from your desk? No problem, scheduling an interview is as simple as clicking on a candidate profile on your mobile device, choosing the type of interview and method (1-on-1 via phone, panel

Contingent Workers Will No Longer Work For Free in NY

July 7, 2017
The often overlooked, but rapidly growing contingent workforce is now being fully protected in the state of New York. On May 15, 2017, the “Freelance Isn’t Free Act” went into effect in order to safeguard freelancers from clients who short-change them out of their due wages. “Freelance workers play a critical role in the economic strength and vitality of this city,” said Mayor Bill de Blasio. “With these new protections, freelance workers will have more confidence that they will be paid in a timely manner for their work, and if they are not paid, they will have a path to pursue full reimbursement for their labor. This is just one of many steps we are taking to ensure that workers’ rights are enforced and respected in this city.” Under this new law, freelancers have the right to: A written contract stating the names and addresses of both parties involved Full payment and on time or within 30 days of job completion Protection from retaliation by the client There are over a half a million contingent workers in NY who are expected to benefit from these new fortifications.  If there is evidence of a pattern of violations, a civil penalty of $25,000 may be issued by the Corporation Counsel. Learn more about this new law and what NY is doing to protect its contingent workforce, here. If you or a member of your team would benefit from a further discussion on how PRO can help you with your contingent workforce management program, please contact a PRO representative at 800.291.1099 or email at info@prounlimited.com. Disclaimer: The content in this blog post is for informational purposes only and cannot be construed as specific legal advice or as a substitute for legal advice. The blog post reflects the opinion of PRO Unlimited and is not to be construed as legal solutions and positions. Contact an attorney for specific advice and guidance for specific issues or questions.  

Infographic: A Day in the Life of a Hiring Manager

June 30, 2017
For many hiring managers, the average day is packed with activities that don’t necessarily involve managing their contingent workforce. This can make it difficult to find the time to effectively request and engage temporary resources. Regardless, there are activities that need to take place to ensure that their contingent workforce is operating optimally. For starters, there are job slots to fill, which means creating new job requests, scheduling interviews, reviewing pay rates and comparing resumes. In addition, there are existing engagements to manage. On any given day, workers are progressing through the onboarding process, timecards and expense reports must be approved, and worker feedback needs to be submitted. To further complicate matters, the hiring manager will likely need to handle many of these tasks while away from his or her desk, which means interacting with mobile channels and platforms. Hiring managers must also make sure they’re managing their workforce efficiently and driving cost savings wherever possible, which requires keeping an eye on overall trends across the workforce that can be mined for actionable insights. To help understand the challenges the typical manager faces, we’ve created an infographic depicting a day in the life of a hiring manager and how Wand, our cutting-edge VMS (vendor management system), can help managers complete their tasks more quickly, easily and effectively. Check out the full infographic and get ideas for how you might drive more contingent workforce management efficiency! If you or a member of your team would benefit from a further discussion on how PRO is helping companies implement winning contingent workforce management programs globally, please contact a PRO representative at 800.291.1099 or email at info@prounlimited.com. Disclaimer: The content in this blog post is for informational purposes only and cannot be construed as specific legal advice or as a substitute for legal advice. The blog post reflects the opinion of PRO Unlimited and is not to be construed as legal solutions and positions. Contact an attorney for specific advice and guidance for specific issues or questions.

Wand VMS Selected as Finalist in 2017 SIIA CODiE Awards 

June 23, 2017
We’re ecstatic to announce that PRO Unlimited has been selected as a finalist in the 2017 SIIA CODiE Awards in the “Best Business Analytics and Reporting Solution” category. Specifically, Wand Discovery, the interactive business intelligence module that’s part of our Wand VMS (vendor management system) platform, was recognized for its innovation and excellence. If you haven’t heard of them, the SIIA CODiE Awards are one of the premier awards for the software and information industries, and this year’s competition offers 93 categories organized by industry focus. Finalists represent the best products, technologies and services in software, information and business technology, and we’re thrilled to be listed in this select company. The Current State of Contingent Workforce Data So, how did we get here? Consider that various studies estimate that 90 percent of the data in the world today has been created in the last two years. With 2.5 quintillion bytes of data created every day, that trend is likely to continue. Savvy business leaders know that to be successful in this landscape, they need to find better ways to capture, understand and act intelligently on as much data as possible. In the world of contingent workforce management, this translates into using relevant data to drive cost savings, program effectiveness and worker quality. Building a Better Reporting and Analytics Engine With so much data flowing in and out of contingent workforce management systems, PRO’s goal has been to offer a reporting and analytics tool that puts business intelligence at the fingertips of hiring managers and business leaders. With our cutting-edge Wand Discovery module, users can easily generate reports and analytics on their contingent labor programs, as well as drill down into the details to provide them with workforce and business insights. Visual representations quickly and easily guide them from program data to transactional data in just a few clicks. Dashboards are interactive, giving users the ability to change the reports and results they see in real time. The Power of Total Talent Management Our latest Wand Discovery innovation is Total Talent Management, an industry-first breakthrough that provides clients with total visibility into both contingent and full-time resources across the entire organization. By importing full-time data and viewing it right next to contingent data, managers can determine the best way to engage resources across all categories from a cost and quality perspective. Never has it been so easy to identify areas to drive cost savings, program effectiveness and worker quality. Need to slice and dice global headcount and distribution by labor type, such as staffing-sourced, Statement of Work, payroll, etc.? View hourly “all-in” cost by type of engagement and location for a given job title? Understand what types of engagements (full-time versus contingent) are yielding the highest-quality work at the lowest rate? With Total Talent Management, this business intelligence (and much more) is at your fingertips. In short, Total Talent Management gives organizations a competitive advantage by: Providing visibility to all workers with accurate headcount tracking — mitigating risk and ensuring compliance. Controlling costs by

Why Implement an Integrated MSP and VMS Model?

June 22, 2017
PRO Unlimited’s COO and EVP Allie Ben-Shlomo shares her contingent workforce industry knowledge with editors at Buyers Meeting Point about the advantages of using an integrated Managed Services Program (MSP) and Vendor Management System  (VMS) model. Allie notes organizations that are not leveraging a MSP and VMS may be paying too much for contingent talent and are at risk of noncompliance with various labor and benefit laws. They are also likely to have challenges involving time to source quality talent. Recognizing these issues, a growing number of companies now rely on some form of a managed program, but substantial room for further adoption still exists. The landscape of contingent labor management can prove very confusing, especially for organizations in the initial stages of assessing available options. When assessing the current state of contingent labor programs, consider the following questions: What non-employee population should be included in the managed program? What is the global reach of the managed program on day one? Future states? What engagement types should be in scope? What criteria should be used to determine vendor inclusion and exclusion? What legal and compliance exposure risks exist? Is the war for talent being lost due to failures to adjust to recent market shifts? How much is paid to individual workers, and how do these bill rates compare to market rates? Reasons to Integrate An integrated MSP and VMS model has many advantages over a disaggregated approach. Cost is certainly important. When dealing with two separate companies, there may be up-front costs involving tasks related to the initial VMS implementation, as well as ongoing costs for feature enhancements or added integrations. Additionally, when a company selects separate VMS and MSP providers, the VMS firm often charges for system enhancements, activation of new functionality (e.g. the SOW module for incorporating Services Procurement in the scope of the contingent workforce program) and implementation of such modules. There are various other factors companies need to consider. Click on the article to read about these other factors in greater detail. If you or a member of your team would benefit from a further discussion on how PRO can help you with your contingent workforce management program, please contact a PRO representative at 800.291.1099 or email at info@prounlimited.com. Disclaimer: The content in this blog post is for informational purposes only and cannot be construed as specific legal advice or as a substitute for legal advice. The blog post reflects the opinion of PRO Unlimited and is not to be construed as legal solutions and positions. Contact an attorney for specific advice and guidance for specific issues or questions.

Swimming in Talent Pools with Self-Sourcing Clients?

June 19, 2017
As new technologies and processes enter the Talent Acquisition Marketplace, it’s important for staffing suppliers to effectively communicate their value to clients. Tomorrow at 1 pm, join PRO’s Director of Staffing Supplier Partnerships, Kristen Esones, in a live video chat to learn: Why strengthening Worker Engagement matters now more than ever How traditional staffing and direct sourcing can work “side-by-side” How to increase the real and perceived value of your service Why relationships matter in an increasingly transactional world How to integrate innovative technology into the relationship strengthening process Space is limited; secure your spot before it’s too late. You won’t want to miss out on these industry insights. Register for the Webinar here. Time:  Jun 20, 2017 1:00 PM EST If you or a member of your team would benefit from a further discussion on how PRO can help you with your contingent workforce management program, please contact a PRO representative at 800.291.1099 or email at info@prounlimited.com Disclaimer: The content in this blog post is for informational purposes only and cannot be construed as specific legal advice or as a substitute for legal advice. The blog post reflects the opinion of PRO Unlimited and is not to be construed as legal solutions and positions. Contact an attorney for specific advice and guidance for specific issues or questions.