• Transforming Contingent Workforce Management

    The world’s most tenured purely neutral managed services (MSP) combined with best-in-class vendor management software (VMS)
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Our Integrated Solution

Our unique approach seamlessly integrates our managed services solutions and vendor management system to create a comprehensive workforce management solution.

Managed Service Provider

We pioneered the purely vendor-neutral managed service provider model and continue to innovate the space today.

Vendor Management System

Our award-winning SaaS-based Wand VMS platform provides clients with the first true native mobile VMS.

Purely Vendor-Neutral Contingent Workforce Management

PRO Unlimited is a pioneer in contingent workforce management, laying the foundation with the launch of independent contractor misclassification and co-employment risk management services in 1991. PRO followed this with industry-first managed service provider (MSP) and vendor management system (VMS) offerings. And the innovation has continued throughout the years.

In a solutions space that has become increasingly crowded over the past few years, PRO’s unique contingent workforce management approach stands out.  These include:

  • First, our purely vendor-neutral, global model enables clients to manage international contingent labor spend underneath one consolidated umbrella.
  • Second, our integrated MSP and VMS approach gives clients a single point of contact that delivers better business outcomes than disaggregated contingent workforce management solutions where the MSP and VMS are two separate vendors.
  • Third, as our contingent workforce management solution includes self-sourcing, clients can leverage their brands to attract top contingent talent.
  • Finally, PRO’s executive management team is the most tenured in the industry, with decades of experience in how to gain optimal business outcomes from contingent labor programs while managing risks.

Related Content and Resources

Advantages of an Integrated Vendor Management System and Managed Services Program

An integrated approach has a number of operational and financial advantages over a model where multiple vendors are involved. Read the eBook.

Benefits of a Purely Vendor-Neutral Model

Global shoe and apparel company implements a purely vendor-neutral program resulting in $12M in annualized savings. Read the Case Study.

A Global Vendor Management System Case Study

A social networking organization taps PRO Unlimited to build its global extended contingent workforce program. Read the Case Study.

The PRO Insights Blog

The contingent workforce management space continues to evolve with the introduction of both new risks and opportunities. The PRO Insights Blog taps the company’s two-plus decades of experience architecting, building, and managing contingent labor programs—using our integrated MSP and VMS model—for some of the world’s largest and leading global enterprises.

Wand VMS Selected as Finalist in 2017 SIIA CODiE Awards 

June 23, 2017
We’re ecstatic to announce that PRO Unlimited has been selected as a finalist in the 2017 SIIA CODiE Awards in the “Best Business Analytics and Reporting Solution” category. Specifically, Wand Discovery, the interactive business intelligence module that’s part of our Wand VMS (vendor management system) platform, was recognized for its innovation and excellence. If you haven’t heard of them, the SIIA CODiE Awards are one of the premier awards for the software and information industries, and this year’s competition offers 93 categories organized by industry focus. Finalists represent the best products, technologies and services in software, information and business technology, and we’re thrilled to be listed in this select company. The Current State of Contingent Workforce Data So, how did we get here? Consider that various studies estimate that 90 percent of the data in the world today has been created in the last two years. With 2.5 quintillion bytes of data created every day, that trend is likely to continue. Savvy business leaders know that to be successful in this landscape, they need to find better ways to capture, understand and act intelligently on as much data as possible. In the world of contingent workforce management, this translates into using relevant data to drive cost savings, program effectiveness and worker quality. Building a Better Reporting and Analytics Engine With so much data flowing in and out of contingent workforce management systems, PRO’s goal has been to offer a reporting and analytics tool that puts business intelligence at the fingertips of hiring managers and business leaders. With our cutting-edge Wand Discovery module, users can easily generate reports and analytics on their contingent labor programs, as well as drill down into the details to provide them with workforce and business insights. Visual representations quickly and easily guide them from program data to transactional data in just a few clicks. Dashboards are interactive, giving users the ability to change the reports and results they see in real time. The Power of Total Talent Management Our latest Wand Discovery innovation is Total Talent Management, an industry-first breakthrough that provides clients with total visibility into both contingent and full-time resources across the entire organization. By importing full-time data and viewing it right next to contingent data, managers can determine the best way to engage resources across all categories from a cost and quality perspective. Never has it been so easy to identify areas to drive cost savings, program effectiveness and worker quality. Need to slice and dice global headcount and distribution by labor type, such as staffing-sourced, Statement of Work, payroll, etc.? View hourly “all-in” cost by type of engagement and location for a given job title? Understand what types of engagements (full-time versus contingent) are yielding the highest-quality work at the lowest rate? With Total Talent Management, this business intelligence (and much more) is at your fingertips. In short, Total Talent Management gives organizations a competitive advantage by: Providing visibility to all workers with accurate headcount tracking — mitigating risk and ensuring compliance. Controlling costs by

Why Implement an Integrated MSP and VMS Model?

June 22, 2017
PRO Unlimited’s COO and EVP Allie Ben-Shlomo shares her contingent workforce industry knowledge with editors at Buyers Meeting Point about the advantages of using an integrated Managed Services Program (MSP) and Vendor Management System  (VMS) model. Allie notes organizations that are not leveraging a MSP and VMS may be paying too much for contingent talent and are at risk of noncompliance with various labor and benefit laws. They are also likely to have challenges involving time to source quality talent. Recognizing these issues, a growing number of companies now rely on some form of a managed program, but substantial room for further adoption still exists. The landscape of contingent labor management can prove very confusing, especially for organizations in the initial stages of assessing available options. When assessing the current state of contingent labor programs, consider the following questions: What non-employee population should be included in the managed program? What is the global reach of the managed program on day one? Future states? What engagement types should be in scope? What criteria should be used to determine vendor inclusion and exclusion? What legal and compliance exposure risks exist? Is the war for talent being lost due to failures to adjust to recent market shifts? How much is paid to individual workers, and how do these bill rates compare to market rates? Reasons to Integrate An integrated MSP and VMS model has many advantages over a disaggregated approach. Cost is certainly important. When dealing with two separate companies, there may be up-front costs involving tasks related to the initial VMS implementation, as well as ongoing costs for feature enhancements or added integrations. Additionally, when a company selects separate VMS and MSP providers, the VMS firm often charges for system enhancements, activation of new functionality (e.g. the SOW module for incorporating Services Procurement in the scope of the contingent workforce program) and implementation of such modules. There are various other factors companies need to consider. Click on the article to read about these other factors in greater detail. If you or a member of your team would benefit from a further discussion on how PRO can help you with your contingent workforce management program, please contact a PRO representative at 800.291.1099 or email at info@prounlimited.com. Disclaimer: The content in this blog post is for informational purposes only and cannot be construed as specific legal advice or as a substitute for legal advice. The blog post reflects the opinion of PRO Unlimited and is not to be construed as legal solutions and positions. Contact an attorney for specific advice and guidance for specific issues or questions.

Swimming in Talent Pools with Self-Sourcing Clients?

June 19, 2017
As new technologies and processes enter the Talent Acquisition Marketplace, it’s important for staffing suppliers to effectively communicate their value to clients. Tomorrow at 1 pm, join PRO’s Director of Staffing Supplier Partnerships, Kristen Esones, in a live video chat to learn: Why strengthening Worker Engagement matters now more than ever How traditional staffing and direct sourcing can work “side-by-side” How to increase the real and perceived value of your service Why relationships matter in an increasingly transactional world How to integrate innovative technology into the relationship strengthening process Space is limited; secure your spot before it’s too late. You won’t want to miss out on these industry insights. Register for the Webinar here. Time:  Jun 20, 2017 1:00 PM EST If you or a member of your team would benefit from a further discussion on how PRO can help you with your contingent workforce management program, please contact a PRO representative at 800.291.1099 or email at info@prounlimited.com Disclaimer: The content in this blog post is for informational purposes only and cannot be construed as specific legal advice or as a substitute for legal advice. The blog post reflects the opinion of PRO Unlimited and is not to be construed as legal solutions and positions. Contact an attorney for specific advice and guidance for specific issues or questions.  

The Closing Chasm Between Consumer & Enterprise Solutions

June 15, 2017
PRO Unlimited’s Brad Martin, Senior Product Marketing Director, recently provided his thought leadership expertise in an article for CIO Review regarding the impact of the consumerized enterprise on contingent workforce management. The article discusses how consumers want everything fast and at their fingertips, literally. They pursue solutions that are mobile, intuitive and deliver functionality to simplify their experience. That need is no different in the business-to-business space; specifically vendor management software (VMS) within contingent workforce management. Historically, VMS lacked consumerization and often suffered from a robotic and cumbersome approach. However, the gap between the end-user and enterprise solution is quickly closing as developers focus their efforts on redesigning their technology platforms to closely resemble consumer applications. With a number of advances in VMS technology, organizations that manage a contingent workforce can now realize the benefits of new design approach creating more intuitive interfaces while incorporating features such as real-time in-app messaging, peer rating for vendors, and contextual action. Additionally, Martin stresses the benefits of implementing an omni-channel solution to satisfy users looking to access applications on multiple platforms. These applications and other are built to take full advantage of each device (laptop, tablet, and smartphone) and help organizations better manage their contingent workforce anytime, anywhere. Read the full article for a more comprehensive understanding of the advantages of consumerized enterprise and its impact on contingent workforce management. If you or a member of your team would benefit from a further discussion on how PRO can help you with your contingent workforce management program, please contact a PRO representative at 800.291.1099 or email at info@prounlimited.com. Disclaimer: The content in this blog post is for informational purposes only and cannot be construed as specific legal advice or as a substitute for legal advice. The blog post reflects the opinion of PRO Unlimited and is not to be construed as legal solutions and positions. Contact an attorney for specific advice and guidance for specific issues or questions.  

Managing Contingent Workers Across Lifecycle Stages

June 8, 2017
To envision what the typical contingent workforce manager is up against, consider “Company A,” a retail business that employs 500 contingent workers. In addition, it’s pulling in several times that many prospective contingent workers from various sources. Now toss in multiple tasks each manager must complete, and it’s easy to see how overseeing a contingent workforce could prove overwhelming, sucking valuable time and resources away from other important tasks. Let’s take a look at this scenario and how a cutting-edge vendor management system (VMS) solution such as PRO Unlimited’s Wand VMS could help solve the business challenge. The Challenge: Businesses have numerous contingent workers at different stages in their lifecycles, and it can be difficult to manage them efficiently. Why is this an issue? Many managers have a ton of their plates and see contingent workforce management tasks as mundane, lower-priority items. When the processes and technology required to perform these action items are clumsy and cumbersome, these tasks get pushed even further to the back burner. This type of fragmented, siloed and haphazard approach to managing contingent workers can result in loss of talent, project delays and inefficient spend. The PRO Solution: Wand VMS We designed Wand to deliver a rich, intuitive end user experience that empowers managers to easily oversee and manage their contingent workforce. That ease of use and efficiency is critical when you’re trying to find, engage and manage the best talent in the shortest time period. You don’t want to waste precious minutes trying to figure out what your next management action should be, where you need to click, or what stage your contingent workers are at in their onboarding and offboarding processes. Wand makes it east to gain visibility into all the activities required to quickly manage your contingent workforce. From start to finish, anywhere and anytime, Wand enables easier, faster execution across the workforce lifecycle: Sourcing: Create contingent job or project requests with ease with powerful, time-saving features such as the ability to choose from prepopulated job descriptions, or by utilizing our “Help Me Decide” wizard. Plus, Wand’s Talent Network self-sourcing capabilities make it simple to build your own private talent pool and generate hard-dollar cost savings. Evaluating: Features such as Wand’s Match Score, Market Rate module and proprietary resume-parsing technologies enable users to more quickly discover promising candidates and compare their credentials side-by-side against other workers. When the engagement ends, Wand makes it easy to submit worker feedback. Lifecycle Management: Review and approve timecards and expenses, whether you’re at your desk or on the go. With Wand Mobile, smartphone push notifications and in-app alerts provide timely task reminders, and approving multiple time cards is a simply as a few swipes and taps. Benchmarking: Wand Discovery, PRO’s business intelligence module, offers reporting, trending and analysis for spend, headcount and preferred suppliers so you can shift your strategy based on hard data rather than mere speculation. Even better, these interactive reports drive actionable data insights, and enable you to customize and fine-tune the data

Global Shoe and Apparel Manufacturer Adopts a Purely Vendor-Neutral and Integrated MSP/VMS Model

June 6, 2017
This global shoe and apparel manufacturer faced several significant contingent workforce program challenges with its previous Managed Service Provider (MSP). Vendor-biased practices resulting in supplier resistance, a lack of program adoption by hiring managers, and several others caused the manufacturer to evaluate the effectiveness of the program and ultimately decided to partner with PRO Unlimited. After transitioning to PRO’s integrated MSP and Vendor Management System (VMS) platform, the company experienced tremendous cost-saving wins including: $12 million in annualized savings $2 million in savings driven by client-sourced contract labor re-engagement strategy (PRO’s YourSource) Not only was there a significant increase in savings, but an overall surge in manager satisfaction and talent quality by 95%. In fact, PRO’s model led to a 300% increase in program adoption. PRO’s approach was also successful in streamlining the on/off boarding process of workers while obtaining 100% compliance with security procedures. Lastly, PRO’s services helped mitigate risks while engaging the most highly qualified and cost effective contract talent. If you or a member of your team would benefit from a further discussion on how PRO can help you with your contingent workforce management program, please contact a PRO representative at 800.291.1099 or email at info@prounlimited.com. Disclaimer: The content in this blog post is for informational purposes only and cannot be construed as specific legal advice or as a substitute for legal advice. The blog post reflects the opinion of PRO Unlimited and is not to be construed as legal solutions and positions. Contact an attorney for specific advice and guidance for specific issues or questions.

Easier, Faster, Better: How Mobile VMS Is Changing the User Experience

June 5, 2017
More devices, more channels, more users: It’s clear the world is getting increasingly mobile, with more than 75 percent of Americans owning a smartphone today according to Pew Research — including 92 percent of those in the 18- to 29-year-old demographic. Leading vendor management systems (VMS) have reflected this growth, empowering managers and workers within a company’s contingent workforce program to increase productivity by managing their tasks anytime, anywhere. PRO Unlimited and our Silicon Valley-based developers have led the charge toward this goal, enabling clients to complete critical tasks across the entire workforce lifecycle directly from mobile devices. With the new Wand Mobile 3.0 release, PRO once again showcases its commitment to incorporating design principles found in top consumer mobile apps, delivering an even richer user experience unparalleled in the VMS industry. Here are two quick real-world examples of how mobile VMS is improving contingent workforce management for users: 1) Users can perform tasks from anywhere. Desktop, laptop, iPad, smartphone – the average employee uses more than three devices daily for work activities. But in many B2B enterprise applications, mobile has been given short shrift – if it’s recognized at all. That’s starting to change as the need to offer seamless movement across devices and provide a consistent, focused user experience that increases adoption and business value is pushing savvy B2B technology providers to shift their approach. In the case of contingent workforce management, this translates into a need for users to access and utilize all major functions of the VMS from any device (web, mobile, tablet and wearable). As a manager, imagine for example being able to initiate talent requests from your desktop computer, review candidates on your iPad and approve timecards from your smartphone. The Wand Mobile Approach: Boasting true native apps on the iPhone and Android devices, Apple iPad and even the Apple Watch, Wand Mobile allows users to manage the full contingent workforce lifecycle from anywhere they are. This powers total freedom of mobility and a seamless omni-channel experience. 2) Users can review and complete action items faster. From searching for prospective talent and reviewing resumes to evaluating project bids and approving timecards, most managers have a lot on their plates. For these overtasked managers, having the ability to easily view their most important tasks from a mobile device – and address them as needed – is increasingly imperative to efficiency. The Wand Mobile Approach: Wand showcases the key items managers need to take care of directly on their home screen. By bubbling up the new action items required to manage their contingent workforce, Wand Mobile 3.0 helps managers avoid overlooking critical tasks and get more done with fewer swipes and taps. Plus, the new interface’s even more aesthetically pleasing design further improves the app’s usability. To learn more about Wand Mobile, check out this video. If you or a member of your team would benefit from a further discussion on how PRO is helping companies implement winning contingent workforce management programs globally, please contact a PRO

PRO Unlimited Wand® VMS Named Gold Winner in 2017 CEO World Awards®

June 1, 2017
Given our ongoing goal of creating innovative VMS (vendor management system) software that powers better contingent workforce management, we’re thrilled to announce that PRO Unlimited was recently named a CEO World Awards® Gold Winner in the “Products, Upgrades and Innovation of the Year – 500-2,499” category. The recognition was primarily centered around four areas of Wand, PRO’s cutting-edge VMS platform, which empowers managers by enabling them to: 1) Effectively manage all aspects of the contingent workforce supply chain. Managing aspects of the worker lifecycle in siloes can lead to a fragmented, unsatisfactory worker experience, allow “rogue spend” by hiring personnel to continue unchecked, and prevent businesses from realizing the full potential of their contingent workforce. Wand enables managers and program owners to oversee the full lifecycle management of contingent workers, including: Procuring these workers from staffing suppliers, including scheduling interviews Self-sourcing with the Wand Private Talent Network module Reviewing analytics and reporting with the Wand Discovery module Handling timecard and billing management Rating workers and offboarding Similarly, Wand enables users to manage the full lifecycle of Statement of Work (SOW) engagements. 2) Self-source talent. The number one way to generate program hard dollar savings in a contingent workforce program is through self-sourcing talent. Why? Because taking this approach enables businesses to avoid supplier markups, while simultaneously expediting the onboarding process and increasing worker quality. To that end, Wand has recently launched its “Talent Network” module, which allows clients to create their own private, self-sourced candidate pool. Furthermore, Wand uses industry-first resume-parsing technology to automatically match and suggest candidates to managers based on a robust, proprietary algorithm. 3) Execute talent management strategy. Managers, workers, suppliers and others perform many actions as part of the contingent worker management process – and they produce a lot of data while doing it. Capturing this data, processing it and producing actionable analytics can help businesses drive significant cost savings, boost efficiency and empower executives to make critical workforce planning decisions. Wand Discovery, a Business Intelligence and Data Visualization tool, offers interactive dashboards that enable managers to view information such as: Global headcount and distribution by labor type (staffing sourced, SOW, payroll, etc.) Request fulfillment cycle time Supplier performance Bill rate benchmarks Spend analytics Building on the success of Wand Discovery, PRO recently enabled “Total Talent Management” through Wand as well. This functionality allows clients to import their full-time data along with their contingent data to create total talent management dashboards. This gives them insights into the best ways to engage talent, as well as letting them review worker quality across labor categories and side-by-side market rate data. As a result, it’s never been so easy to identify areas to drive cost savings, program effectiveness and worker quality. 4) Move seamlessly across channels. With so many managers and workers pinging from laptop to smartphone to desktop to tablet during the day, providing the flexibility to perform tasks across devices and channels is becoming increasingly critical to optimizing time and efficiency. That’s why PRO built Wand Mobile as a 100

Achieve Contingent Workforce Visibility with an Integrated Approach

May 31, 2017
Dustin Burgess’s thought leadership approach to Total Workforce Visibility continues to gain coverage as it was recently featured on The Huffington Post. The article details the benefits of adapting a holistic view of an organization’s contingent workforce. As PRO Unlimited’s VP of Strategy, Analytics and Metrics, Burgess detailed the necessary steps to obtain total talent workforce visibility and how to avoid potential pitfalls that can occur when a contingent workforce isn’t properly managed. He advises the use of an  integrated vendor management system (VMS) and managed services program (MSP) to gain full visibility and control of talent in all locations. According to the “2017 Workforce Compliance Report” published by WorkMarket, the contracted labor population accounts for 20-60% of the workforce at half of the 200 companies surveyed. Yet, approximately 23% of the company leaders surveyed do not know how many contractors they have and approximately 20% do not have easy access to contractor data. With contingent workers representing an even greater portion of company’s blended workforce, the need to manage it is imperative to prevent data security breaches, worker misclassification, and unnecessary operating expenses, among other concerns. Read the full article to learn more about the benefits of an integrated contingent workforce management approach in establishing total workforce visibility. If you or a member of your team would benefit from a further discussion on how PRO can help you with your contingent workforce management program, please contact a PRO representative at 800.291.1099 or email at info@prounlimited.com. Disclaimer: The content in this blog post is for informational purposes only and cannot be construed as specific legal advice or as a substitute for legal advice. The blog post reflects the opinion of PRO Unlimited and is not to be construed as legal solutions and positions. Contact an attorney for specific advice and guidance for specific issues or questions.  

Spend Matters Features PRO on “50 Providers to Know 2017” List

May 23, 2017
Spend Matters, one of the industry’s go-to destinations for contingent workforce management news, released their annual “50 Providers to Know 2017” list. For the second consecutive year, PRO has been identified as a company leading the charge, developing cutting edge technologies, and providing services that drive innovation in the contingent workforce industry. PRO’s continued position as a global leader among contingent workforce management solution providers is due to our committed client relationships and our innovative solutions. It also validates that our purely vendor-neutral model continues to resonate with clients and suppliers worldwide. “It’s difficult — and getting even more so — to make Spend Matters’ 50/50 lists, and we’re thrilled PRO Unlimited made it onto the 2017 Spend Matters 50 to Know list,” said Jason Busch, founder and head of strategy at Spend Matters. “This list is the product of intense, debate, discussion and refinement each year by our analysts. This year saw new coverage areas and increased competition among providers in existing segments. PRO Unlimited earned a deserved spot as one of the procurement providers worth knowing in 2017.” Criteria for the Spend Matters “50 Providers to Know” list include: • Review of technology and innovation for procurement professionals • Review of services available to procurement professionals • Spend Matters analysts refine the list with rigorous debated peer review • The unbiased, independent view of the providers, SP presents their choices for companies that should be known and watched by organizations worldwide   If you or a member of your team would benefit from further discussion on how PRO is helping companies implement winning contingent workforce management programs globally, please contact a PRO representative at 800.291.1099 or email at info@prounlimited.com Disclaimer: The content in this blog post is for informational purposes only and cannot be construed as specific legal advice or as a substitute for legal advice. The blog post reflects the opinion of PRO Unlimited and is not to be construed as legal solutions and positions. Contact an attorney for specific advice and guidance for specific issues or questions.