• Transforming Contingent Workforce Management

    The world’s most tenured purely neutral managed services (MSP) combined with best-in-class vendor management software (VMS)
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Our Integrated Solution

Our unique approach seamlessly integrates our managed services solutions and vendor management system to create a comprehensive workforce management solution.

Managed Service Provider

We pioneered the purely vendor-neutral managed service provider model and continue to innovate the space today.

Vendor Management System

Our award-winning SaaS-based Wand VMS platform provides clients with the first true native mobile VMS.

Purely Vendor-Neutral Contingent Workforce Management

PRO Unlimited is a pioneer in contingent workforce management, laying the foundation with the launch of independent contractor misclassification and co-employment risk management services in 1991. PRO followed this with industry-first managed service provider (MSP) and vendor management system (VMS) offerings. And the innovation has continued throughout the years.

In a solutions space that has become increasingly crowded over the past few years, PRO’s unique contingent workforce management approach stands out.  These include:

  • First, our purely vendor-neutral, global model enables clients to manage international contingent labor spend underneath one consolidated umbrella.
  • Second, our integrated MSP and VMS approach gives clients a single point of contact that delivers better business outcomes than disaggregated contingent workforce management solutions where the MSP and VMS are two separate vendors.
  • Third, as our contingent workforce management solution includes self-sourcing, clients can leverage their brands to attract top contingent talent.
  • Finally, PRO’s executive management team is the most tenured in the industry, with decades of experience in how to gain optimal business outcomes from contingent labor programs while managing risks.

Related Content and Resources

Freelance Marketplace eBook

Wondering when and where the freelance marketplaces fit into your contingent workforce management program? Read the eBook.

Five Tech Trends Webinar

Contingent workforce management is being shaped by five technology trends. These innovations from outside the enterprise can be harvested to produce sustained business outcomes. Watch the Webinar.

Affordable Care Act White Paper

The Patient Protection and Affordable Care Act (ACA) introduces new requirements for contingent labor. Are you and your suppliers compliant? Read the White Paper.

The PRO Insights Blog

The contingent workforce management space continues to evolve with the introduction of both new risks and opportunities. The PRO Insights Blog taps the company’s two-plus decades of experience architecting, building, and managing contingent labor programs—using our integrated MSP and VMS model—for some of the world’s largest and leading global enterprises.

Contingent Workforce Management Pharma Case Studies

July 19, 2016
  Three Ways to Improve Talent Sourcing and Contingent Workforce Management Analytics Pharma/Biotech industry is undergoing a dramatic operational transformation as competition for talent remains fierce, yet pressure to reduce costs, improve efficiencies, and substantiate value continues to ramp up.  At PRO, we have identified relevant and innovative solutions to drive hard dollar cost-savings, optimize processes, improve worker quality, and mitigate risk for contingent workforce management programs.  Below are a few examples of how we have helped our clients: Client A was challenged by finding top-tier talent in a highly-competitive market.  PRO performed an end-to-end assessment of worker experience that enabled our client to leverage their own brand name and pre-existing benefits to attract top tier-talent, resulting in a higher volume of candidates and significant improvements to worker/candidate quality scores. Client B was challenged by abnormally high worker turnover for select job titles in various regions.  PRO performed a holistic analysis of each market and worker data to understand the key drivers and designed a solution that reduced turnover, but also increased worker quality and resulted in $1M+ in cost savings on that population. Client C was challenged by longer than expected time to fill a requisition.  PRO created a dynamic requisition lifecycle dashboard that provided visibility to sequential, mission-critical steps within the process that enabled actionable insights. This resulted in a material decrease in time to fill while also facilitating an improvement in worker quality scores (as the best workers were no longer lost due to long cycle times). As this industry continues to evolve and the war for talent continues to be waged, developing a cohesive contingent workforce strategy supporting total work force management will ensure that your company is leveraging proven best practices to access talent, drive savings and efficiencies, and mitigate risk. If you or a member of your team would benefit from further discussion on how PRO is helping companies implement winning contingent workforce management programs globally, please contact a PRO representative at 800.291.1099 or email at info@prounlimited.com. Disclaimer: The content in this blog post is for informational purposes only and cannot be construed as specific legal advice or as a substitute for legal advice. The blog post reflects the opinion of PRO Unlimited and is not to be construed as legal solutions and positions. Contact an attorney for specific advice and guidance for specific issues or questions.

Here’s Why Novartis Chose a Purely Vendor-Neutral Contingent Workforce Model

July 2, 2016
Many of the world’s Fortune 500 companies have turned to PRO to address the costs, risks, and quality issues associated with managing their global contingent workforces. Why is this?  It is because of PRO’s purely vendor-neutral contingent workforce model – emphasis on the word, “purely.” Since PRO is not a staffing firm, there is a clear understanding by all parties that PRO’s programs are purely vendor-neutral. A pure vendor-neutrality exists only when the Managed Service Provider (MSP) and Vendor Management System (VMS) provider have no staffing capability whatsoever; they possess no financial affiliation with a staffing provider. That results in the best talent being provided at the most market-competitive rates. It requires suppliers to compete for each requisition on a level-playing field, which drives the maximum value for an organization. The results achieved within these programs that adopt this model are often compelling. There is strong evidence that an integrated MSP/VMS model produces a more successful contingent labor program. Just ask one of our clients, Novartis, a global healthcare company, about their experience with implementing this type of model. Contingent Workforce Management Case Study: Novartis and the Purely Vendor-Neutral Model At Novartis, prior to their current vendor-neutral model, they used a staffing agency model in the capacity of a MSP to source and acquire contingent workers across many of their US locations. However, it was difficult to convince their managers that a staffing firm was equipped to address their complex sourcing needs. As a result, they found a significant amount of contingent labor spend circumvented the managed services program, and it was very difficult to control rogue spending. They conducted an assessment of their contingent workforce management program due to these concerns. At the end of that process, they determined the best solution for them was a purely vendor-neutral model and to partner with a company that was solely focused on program management. They realized this approach was critical to secure the best talent possible and satisfy their managers’ rigorous contingent labor requirements. This strategic decision has achieved the following: Secured the best talent to support Novartis’ different disciplines Leveraged top suppliers to source talent Assigned practitioners on site to help manage and oversee their contingent labor program Met or exceeded year-over-year savings expectations since deploying a purely vendor-neutral model Overcame “the fox running the henhouse” objection This dramatic shift in the way Novartis thinks about and manages contingent workers has inspired commitment and belief in the current model. Through this program, Novartis has improved operational efficiencies and mitigated risks while engaging the most highly qualified and cost-effective contingent talent. They have been very satisfied with the selection of a purely vendor-neutral program model to address their contingent workforce management needs. As you can see, PRO’s unique model has consistently helped clients like Novartis realize high adoption, improved quality, cost savings and guaranteed satisfaction. Hiring managers, staffing firms, freelancers, independent contractors and SOW/Project based vendors participating in programs managed by PRO consistently cite the value of an integrated and purely vendor neutral MSP/VMS. If you or

PRO is the World’s Second Largest Managed Service Provider

June 21, 2016
According to the 2016 Managed Service Provider (MSP) Market Developments Report published by Staffing Industry Analysts (SIA), PRO Unlimited is the world’s second largest MSP. The report demonstrates our extensive global reach with services in 87 countries, 49 with full billing, and support of 26 languages. “PRO’s continued position as a global leader among contingent workforce management solution providers is due to our strong client relationships and our innovative solutions. It also validates that our purely vendor-neutral model continues to resonate with clients and suppliers worldwide,” said Andrew Schultz, Co-founder and CEO, PRO Unlimited. “I am extremely proud of where PRO is today. We constantly hear from our clients and suppliers that we are exceeding their expectations and that’s the ultimate goal.” Since 1991, many of the world’s leading fortune 1000 companies have relied upon our purely vendor-neutral and fully integrated MSP and Vendor Management System (VMS) offering.  Our model has truly altered the contingent workforce management paradigm by untethering organizations from a traditional unmanaged staffing approach. Companies have achieved success though our integrated and purely vendor-neutral model in the following ways: Deliver the best talent at the most market-competitive rates Require suppliers to compete for each requisition on a level-playing field Provide greater program efficiencies, better cost-controls, and a more clearly defined risk mitigation strategies Read more about purely vendor-neutral and integrated VMS and MSP model. PRO has also achieved continuous growth year-over-year and 100% client retention and satisfaction. We continue to expand in the areas of innovation and global operations. If you or a member of your team would benefit from further discussion on how PRO is helping companies implement winning contingent workforce management programs globally, please contact a PRO representative at 800.291.1099 or email at info@prounlimited.com.   Disclaimer: The content in this blog post is for informational purposes only and cannot be construed as specific legal advice or as a substitute for legal advice. The blog post reflects the opinion of PRO Unlimited and is not to be construed as legal solutions and positions. Contact an attorney for specific advice and guidance for specific issues or questions.

Contingent Workforce Management Best Practices

June 20, 2016
PRO shares its insights and perspectives on contingent workforce management with Sourcing Industry Group’s (SIG) readership. Additionally, executives from Novartis, a global healthcare company, as well as suppliers including The Fountain Group weigh in on what contingent workforce model has been the most effective in sourcing, managing, and tracking their workers. More often than not, organizations will utilize traditional methods of acquiring talent through greater usage of staffing firms. However, many HR and Procurement executives are recognizing a major paradigm shift that is underway. Traditionally, companies would use one staffing firm to manage the contingent workforce. Organizations would tap one firm to source and manage their contingent labor program. That naturally led for the MSP to favor their own staffing services, resulting in missed opportunities to source the best talent. In some cases, using a staffing firm as an MSP meant a lack of enterprise visibility, as well as higher costs. More sophisticated MSPs are involved with total workforce planning and demand management. A new best practice has emerged: A purely vendor-neutral and integrated MSP and VMS model. A pure vendor-neutrality exists only when the MSP and VMS provider have no staffing capability whatsoever; they possess no financial affiliation with a staffing provider. That results in the best talent being provided at the most market-competitive rates. It requires suppliers to compete for each requisition on a level-playing field, which drives the maximum value for an organization. The results achieved within these programs that adopt this model are often compelling. There is strong evidence that an integrated and purely vendor-neutral MSP/VMS model produces a more successful contingent labor program. Read the full article here. If you or a member of your team would benefit from further discussion on how PRO is helping companies implement winning contingent workforce management programs globally, please contact a PRO representative at 800.291.1099 or email at info@prounlimited.com.  Disclaimer: The content in this blog post is for informational purposes only and cannot be construed as specific legal advice or as a substitute for legal advice. The blog post reflects the opinion of PRO Unlimited and is not to be construed as legal solutions and positions. Contact an attorney for specific advice and guidance for specific issues or questions.