• Transforming Contingent Workforce Management

    The world’s most tenured purely neutral managed services (MSP) combined with best-in-class vendor management software (VMS)
1
/
3
/

Our Integrated Solution

Our unique approach seamlessly integrates our managed services solutions and vendor management system to create a comprehensive workforce management solution.

Managed Service Provider

We pioneered the purely vendor-neutral managed service provider model and continue to innovate the space today.

Vendor Management System

Our award-winning SaaS-based Wand VMS platform provides clients with the first true native mobile VMS.

Purely Vendor-Neutral Contingent Workforce Management

PRO Unlimited is a pioneer in contingent workforce management, laying the foundation with the launch of independent contractor misclassification and co-employment risk management services in 1991. PRO followed this with industry-first managed service provider (MSP) and vendor management system (VMS) offerings. And the innovation has continued throughout the years. Most notably in 2017, PRO was given the highest score in Gartner’s Critical Capabilities for Services Procurement Solutions report; specifically for the Contingent Workforce Management Use Case. To access the report, click here.

In a solutions space that has become increasingly crowded over the past few years, PRO’s unique contingent workforce management approach stands out.  These include:

  • First, our purely vendor-neutral, global model enables clients to manage international contingent labor spend underneath one consolidated umbrella.
  • Second, our integrated MSP and VMS approach gives clients a single point of contact that delivers better business outcomes than disaggregated contingent workforce management solutions where the MSP and VMS are two separate vendors.
  • Third, as our contingent workforce management solution includes self-sourcing, clients can leverage their brands to attract top contingent talent.
  • Finally, PRO’s executive management team is the most tenured in the industry, with decades of experience in how to gain optimal business outcomes from contingent labor programs while managing risks.

Related Content and Resources

Advantages of an Integrated Vendor Management System and Managed Services Program

An integrated approach has a number of operational and financial advantages over a model where multiple vendors are involved. Read the eBook.

Benefits of a Purely Vendor-Neutral Model

Global shoe and apparel company implements a purely vendor-neutral program resulting in $12M in annualized savings. Read the Case Study.

A Global Vendor Management System Case Study

A social networking organization taps PRO Unlimited to build its global extended contingent workforce program. Read the Case Study.

The PRO Insights Blog

The contingent workforce management space continues to evolve with the introduction of both new risks and opportunities. The PRO Insights Blog taps the company’s two-plus decades of experience architecting, building, and managing contingent labor programs—using our integrated MSP and VMS model—for some of the world’s largest and leading global enterprises.

Industry Regulatory Update – 3rd Edition

August 16, 2017
PRO’s team of Legal, Business Validation, Immigration and Client Payroll Operations experts recently shared the third edition of its U.S. and International Quarterly Regulatory Newsletter. PRO’s expertise and insights regarding current regulatory topics are provided in full detail within this issue.  In both pieces, PRO’s team of experts explore a number of topics ranging from Independent Contractor Compliance (ICC), Employment Law, Immigration, and Payroll. Within those sections, readers can find more specific information on the following: Proposed Federal Legislation New State Legislation State & Local Developments Case Review – State & Federa Legislation Updates USCIS Policy Memo on H -1B Advanced Degrees Mandatory Sick Leave Updates Payroll Law Pipeline Want more information? Download the full newsletter here for a comprehensive assessment of current happenings within ICC, Employment Law, Immigration, and Payroll. If you or a member of your team would benefit from a further discussion on how PRO is helping companies implement winning contingent workforce management programs globally, please contact a PRO representative at 800.291.1099 or email at info@prounlimited.com. Disclaimer: The content in this blog post is for informational purposes only and cannot be construed as specific legal advice or as a substitute for legal advice. The blog post reflects the opinion of PRO Unlimited and is not to be construed as legal solutions and positions. Contact an attorney for specific advice and guidance for specific issues or questions.

Wand VMS Wins 2017 SIIA CODiE Award for Best Business Intelligence Reporting & Analytics Solution

August 15, 2017
We’re thrilled to announce that PRO Unlimited’s Wand VMS (vendor management system) has been named a 2017 SIIA CODiE Awards winner in the “Best Business Intelligence Reporting & Analytics Solution” category. CODiE Award recipients represent the companies producing the most innovative businesses technology products across the country, and around the world. The CODiE judges recognized Wand Discovery, the interactive business intelligence suite within Wand VMS, for its excellence, citing its ability to empower users with actionable data insights that drive cost savings, increase workforce program efficiencies, and enable better future workforce planning. (Related reading: “What Is a VMS, and Why Use It?”) “[Wand] seemed to be exactly the right fit for its customers, and the decisions it could empower might lead to drastically reduced spending, or at least informed spending,” wrote one of the CODiE judges. “Probably the highest set of marks I’ve given to any software package.” Providing managers with the business intelligence they need to make smarter, more informed decisions is absolutely one of our missions here at PRO, so we were excited to see that the CODiE judges recognized Wand’s excellence in this area. Here’s a sampling of a few of the judges’ other comments and how they relate to PRO’s commitment to creating technology that enables businesses to more effectively source and manage their contingent workforce: “Almost every report had visual aspects to it, which was particularly helpful with more complex reports and concepts.” Wand Discovery presents data in such a way that makes it easy to view, understand, customize and expand upon. Discovery dashboards allow users to get from high-level program data down to the individual transactional line items in just a few clicks. “It would appear that the tool can visualize data and bring forth information that no one else in the market can.” PRO Unlimited’s latest Wand Discovery innovation is Total Talent Solutions, an industry-first breakthrough that provides clients with total visibility into both contingent AND full-time resources across the entire organization. By importing full-time data and viewing it right next to contingent data, managers can determine the best way to engage resources across all categories from a cost and quality perspective. “Aside from its unique and customer-centric approach, WAND Discovery provides flexibility through APIs that allow the tool to ingest data from multiple source types and conversely to export the data to other tools if a client wants.” In today’s business world, the ability to gain a deep, holistic view of the workforce is key to success. PRO recognizes this and designed Wand on an open SaaS-based architecture that enables easy integration with other software applications, such as ERP, HRIS, and other HR and procurement systems. “The customized approach to service that PRO Unlimited provides makes the possibilities for analysis expansive and robust.” Not only do Wand users benefit from PRO’s cutting-edge technology, but they also reap the benefits of our integrated MSP (managed service provider) and VMS approach — a value proposition not offered by other providers. As it relates to

New Independent Research Report Names PRO Unlimited a Leader in Services Procurement

August 11, 2017
Forrester Research Inc. recently released its “The Forrester Wave™: Services Procurement, Q1 2017” report, and we were thrilled to see PRO Unlimited cited as a leader in services procurement. According to the report, “PRO Unlimited uses analytics, mobile, and customer support to become a Leader.” In Forrester’s 40-criteria evaluation of services procurement vendors, it identified the eight most significant ones and researched, analyzed, and scored them. PRO Unlimited was the only vendor to receive the highest available score in the “References” criterion. In addition, PRO tallied the highest score in the “Corporate strategy” criterion. “PRO Unlimited’s WAND product showed strength in reporting and analytics, mobile support, rate structures for contingent workers, freelance compliance management, and services provider performance management,” said the report. Earlier, it stated that “PRO Unlimited also had the highest evaluations by its clients for both product usability and vendor support.” The Forrester report shows how each provider measures up and helps CIOs and sourcing and vendor management (SVM) professionals make the right choice. For more information, check out PRO Unlimited’s press release. If you or a member of your team would benefit from a further discussion on how PRO is helping companies implement winning contingent workforce management programs globally, please contact a PRO representative at 800.291.1099 or email at info@prounlimited.com. Disclaimer: The content in this blog post is for informational purposes only and cannot be construed as specific legal advice or as a substitute for legal advice. The blog post reflects the opinion of PRO Unlimited and is not to be construed as legal solutions and positions. Contact an attorney for specific advice and guidance for specific issues or questions.

Leading Electronics Company Implements Integrated MSP/VMS Program

August 10, 2017
A global electronics company faced a number of challenges that inhibited productivity, limited workforce visibility, created high supplier markups, and caused worker misclassification. It was in need of an outsourced managed services provider to help address these challenges. After a market evaluation of contingent workforce solution providers, PRO Unlimited’s purely vendor-neutral and integrated Managed Services Program (MSP) and Vendor Management Software (VMS) solution was selected to partner with the company as part of its first generation program.  A vendor-neutral model is pretty unique from other traditional models in the industry. Moreover, it’s advantageous to all stakeholders (suppliers, HR managers, contract workers, etc.) and delivers the following results: Secures the best talent to support an organization’s different disciplines Leverages top suppliers to source talent Assigns practitioners on site to help manage and oversee an organization’s contingent labor program Within a three-month time span, PRO designed and implemented a combined VMS and MSP approach specific to the needs of this client. This solution reaped significant benefits including: Realized a 9.7% cost-savings during year one Tracked all contingent labor and achieved visibility through one VMS Achieved 100% supplier adoption into program Obtained 100% compliance across all contingent labor categories in categorization, on/off boarding Consolidated invoicing of all suppliers Attained 2nd highest mobile adoption rate of all PRO Northern CA clients PRO was instrumental in deploying an experienced on-site program manager and supporting program office in order to maintain the efficiency of the proposed solution. The resources, tools, and services that PRO offers equip clients with the ability to obtain complete control and total visibility of its contingent workforce. If you or a member of your team would benefit from a further discussion on how PRO can help you with your contingent workforce management program, please contact a PRO representative at 800.291.1099 or email at info@prounlimited.com.  Disclaimer: The content in this blog post is for informational purposes only and cannot be construed as specific legal advice or as a substitute for legal advice. The blog post reflects the opinion of PRO Unlimited and is not to be construed as legal solutions and positions. Contact an attorney for specific advice and guidance for specific issues or questions.  

Using Technology to Better Match Contingent Workers and Job Requisitions

August 8, 2017
As a hiring manager, finding that perfect candidate for your contingent workforce can be a daunting task. In many situations, you’ll have several resumes to sift through while seeking the elusive answers to such questions as: Does this candidate have the required skills? Is the individual’s previous work experience a good fit? Does he or she have the necessary education or certifications? When you combine several resumes with a bunch of qualifying questions, it’s easy to imagine how determining if a candidate has the right attributes to match a request could be a labor-intensive, challenging process … until now. The Power of Data, Algorithms and Scoring Technical innovation and the ability to crunch massive amounts of numbers in a short time period has altered many aspects of our lives. In the world of contingent workforce management, new technology is now transforming the once-manual process of reviewing candidates into a more automated, efficient and effective one. PRO Unlimited recently introduced Wand’s Candidate Match, which uses our industry-first resume-parsing technology and proprietary algorithms to pair job opportunities with available candidates. In short, the parsing technology distills resumes and job requisitions into data sets that can be mined to determine the candidates and jobs that most closely align. The Candidate Match functionality then serves up these findings to hiring managers in the form of a match score of “Excellent,” “Good,” “Moderate” or “Low” – as well as a more granular match percentage score. (Learn more: “Using Candidate Matching to find the Best Contingent Worker for the Job.”) 3 Quick Tips for Candidate Matching Success Using a matching tool like this can help reduce managerial fatigue and bias that can lead to a loss in talent and cost savings. To make the smartest use of this technology, here are three quick tips to consider: 1) Tweak the weighting. Every industry, company and manager is a little different when it comes to hiring practices and preferences. Wand’s Candidate Match enables you to give more weight to the job attributes that are most important to you as a manager (e.g., education versus job titles) by simply dragging a slider left or right. The Candidate Match rating is then updated in real time. 2) Look for self-sourced candidates. Sourcing candidates through your own private Talent Network in Wand can drive major cost savings. Wand’s Candidate Match functionality can help you more quickly identify self-sourced candidates that are a good fit for a position. It’s also useful for comparing these self-sourced workers to supplier-sourced candidates. 3) Consider other factors. Candidate Match provides an unbiased data point regarding the best matches for a role based on the information contained within worker profiles and the job requirements. Think of it a helpful guide to narrow your choices, though, rather than the be-all-end-all. To make the best decision, you’ll want to combine this cutting-edge technology with human expertise. Drill down further into resume details, weigh other factors such as pay rate, and use your managerial experience to select the right candidate

Outsourcing the Management of your Contingent Workforce

July 25, 2017
The Sourcing Industry Group (SIG) published its 2017 report outlining the benefits of utilizing a third party contingent workforce management provider.  With the population of contingent workers growing leaps and bounds each year, companies are spending millions, even billions of dollars in this category. As noted by the author, Jay Lash, provides the following introduction to the report: “When contingent labor is managed centrally, procurement has the chance to leverage their company’s spend for better pricing and standardized contracting with the staffing suppliers. This ultimately leads to better visibility into what is being paid for resources and, in addition to saving money, offers a more consistent vetting process. An often-overlooked benefit when this spend category is handled by one department or role, is compliance. With the changing laws and the different regulations that relate to these workers, it is easy for engagement managers to make some costly mistakes. Treating contingent workers like employees can lead to co-employment risks, for example, errors in overtime or holiday pay can lead to U.S. Department of Labor – Wage and Hour Division claims. Centralization does not eliminate those risks, but if all activity in engaging these workers is handled in one place, at least control over the process of sourcing, selection, on- and off-boarding and payment can be monitored, and with the right level of expertise, many of these risks can be mitigated. Once the category begins to reach spend levels in the multi-millions of dollars and hundreds of assignments/workers, it tends to reach a level of critical mass. This is where it requires more time and expertise than most commoditized categories. It is also a point where technology needs to be aligned to  this category so payment and reporting can be automated. As a classic example of “procure to pay” solutions, a Vendor Management System (VMS) can drastically reduce the errors and the time required to accurately manage this category. If there is a need to centralize the management of the process and a need to automate those processes, then outsourcing to a Managed Service Provider begins to make sense and offer high value, so it should be a serious consideration. Once a company has reached this stage, a business case can be made for outsourcing versus trying to continue to manage the contingent workforce in-house. There are a number of reasons and benefits that make up the business case to outsource. For those organizations that find themselves in this position, a few questions should be asked to help provide the rationale and gather support from various organizational stakeholders.” For a more in-depth analysis of the benefits of a third-party contingent workforce management provider, download the full report. If you or a member of your team would benefit from a further discussion on how PRO is helping companies implement winning contingent workforce management programs globally, please contact a PRO representative at 800.291.1099 or email at info@prounlimited.com. Disclaimer: The content in this blog post is for informational purposes only and cannot be construed as specific

Infographic: How Millennials Are Changing the Workforce

July 20, 2017
Ever since millennials surpassed Gen Xers two years ago as the largest generation at the workplace, businesses have been grappling with how to adjust. With millennials projected to dominate the workplace into the 2030s, it’s likely that companies will continue to shift their approach to better accommodate the preferences of this demographic. Making sweeping generalization about a group is dangerous, but numerous polls and surveys have revealed that millennials possess an increased proclivity for flexibility and excitement when it comes to making career decisions. For highly skilled knowledge workers in this demographic, being a “free agent” who can move between jobs, take on new projects and work with different people has heightened appeal. Many leading companies have recognized this shift and implemented new tactics to better hire, manage and engage these workers. Some have also started to give these professionals larger, more strategic roles in the company than temporary workers have had in the past. As you’d expect from a group that came of age in the smartphone era, millennials also engage more with mobile devices than their predecessors. In fact, one study even concluded that millennials interact with their smartphones more than anything or anyone else – including co-workers, children and significant others. To help businesses understand how millennials are impacting the workforce, PRO Unlimited created a new infographic that shares some of the most fascinating statistics regarding this demographic: Need help managing your growing contingent workforce? PRO Unlimited, with our integrated VMS and MSP offering and industry-first native mobile apps, is uniquely positioned to help businesses navigate the more millennial, increasingly mobile contingent workforce landscape. Want to learn more? 1) Download PRO’s “What Is a Vendor Management System (VMS), and Why Use It?” data sheet. 2) Check out our “5 Ways Mobile Improves the Contingent Workforce Management Experience” white paper. 3) Contact a PRO representative at 800.291.1099 or email at info@prounlimited.com to discuss how we’re helping companies implement winning contingent workforce management programs globally.

What Is a VMS (Vendor Management System), and Why Use It?

July 19, 2017
As the contingent workforce continues to grow, accounting for a larger share of total employment year after year, businesses have sought ways to better manage these workers. For many companies, contingent labor programs operate in myriad silos, and organizations lack visibility across all of them. This fragmentation can create some challenges. With managers lacking alignment across an organization, businesses can miss out on getting the top talent since there’s no feedback loop between personnel or efficient processes for securing highly skilled knowledge workers. Furthermore, opportunities to secure the best rates for professional workers – whether via self-sourcing or with suppliers – can be lost amidst the chaos. And with no standard onboarding process in place, the chances for misclassification of workers increases. So, how can a business tear down these silos, provide enterprise-wide transparency, and manage contingent workers across the entire worker lifecycle? Enter the Vendor Management System (VMS). What Is a VMS (Vendor Management System)? A vendor management system, or VMS as it’s commonly called, is a SaaS platform that businesses use to manage all aspects of the contingent labor ecosystem. By centralizing and automating the management of temps, independent and self-sourced contractors, and statement of work (SOW) engagements through one cloud-based platform, organizations can drive a host of benefits when using the most capable VMS software today. Depending on the platform’s sophistication, typical uses of a VMS include: Initiating a talent or project request Evaluating project bids and hiring workers Onboarding and offboarding workers Reviewing timecards and expenses Analytics, benchmarking and optimizing Top-tier vendor management systems can also integrate with other software applications, such as ERP, HRIS, and other HR and procurement systems. The scope and ease of integration will vary based on the provider. Hiring managers, Managed Service Providers (MSPs), suppliers and workers all interact with the VMS in a typical contingent workforce management workflow. Why Use a VMS? Leveraging the power of an industry-leading VMS, such as PRO Unlimited’s Wand, to manage contingent workers offers a host of benefits, including: Cost savings: Avoid paying above-market pay rates and suppler markups, and leverage reporting to evaluate current spend Visibility and transparency: Minimize “rogue” spend by departments and enable measurement of supplier performance Improved talent quality: Optimize the talent pool by enabling more supplier options, particularly with a vendor-neutral approach Reduced compliance risk: Follow consistent processes to ensure full compliance with federal, state and local laws and standards Increased efficiency: Acquire higher-quality workers over a shorter timeline Again, the rate of improvement in each of these areas will vary based on the business, the solution chosen and the depth of implementation. The PRO Unlimited Difference PRO Unlimited combines the world’s most tenured, purely vendor-neutral managed services provider (MSP) with Wand, its best-in-class VMS. Together, this unique integrated offering provides clients with a comprehensive workforce management solution. What makes Wand VMS unique? The list includes, but is not limited to, industry-leading iOS and Android mobile apps, a cutting-edge user interface, and proprietary machine-learning technologies that provide a superior user

Using Mobile VMS to Execute Contingent Worker Approvals

July 18, 2017
For most hiring managers, the average day is packed with activities that don’t necessarily involve managing contingent worker approvals. Still, failure to attend to these items can result in undesirable payment delays, unhappy suppliers and problems for the finance department. With the average person checking his or her smartphone about 50 times per day – and millennials doing so at an even greater rate – an industry-leading mobile vendor management system (such as Wand VMS) enables faster execution on these action items. In short, mobile access to these tasks allows managers to take advantage of a few minutes here or there while on the go to complete items such as approving time cards and expense reports. Furthermore, mobile alerts and push notifications can help to make sure these approval action items don’t get overlooked in the rush to attend to other tasks. In fact, studies have shown that most recipients read push notifications within minutes, as opposed to hours. For example, consider a scenario in which an apparel manufacturer manager stops at a café to grab a coffee in between off-site meetings. While observing the long line and wondering how to efficiently use this wait time, he gets a notification on his Apple Watch that timecards are awaiting his approval. He reviews and signs off right from his watch, and by the time his cappuccino is ready, he’s crossed “timecard approvals” off his to-do list. The PRO Unlimited Approach Our Wand Mobile VMS offers the same powerful functionality found in Wand web, supporting worker approvals across mobile devices — even Apple Watch. To help you increase efficiency and effectiveness, we built Wand Mobile (a native app on iPhone and Android devices) to help managers carry out the following actions while away from their desks — just to name a few: Stay on top of tasks: To make sure you never miss a key task, Wand Mobile in-app alerts guide you to pending approvals. Select the best candidates: Wand Mobile notifies you when you have new candidates to review for open requests. (Learn more: “Using Mobile VMS to Review Candiates and Schedule Interviews.”) Manage your workforce: Scan all your workers on assignment at a glance, review assignment end dates, approve engagement changes and much more. Review timecards and expense reports: Approve or reject timecards and expense reports submitted by your workers, individually or in bulk, with a single tap. Respond quickly: Push notifications provide notices of key items such as timecards that are awaiting review, and you have the power to customize the types of notifications you receive based on your needs and preferences. The average person now spends more than five hours on day on their mobile devices, up 20 percent from two years ago. If you’re not currently leveraging the channel to execute contingent worker approvals, consider shifting your approach to realize the benefits mobile can offer. For more on how mobile is impacting the hiring manager experience, check out “5 Ways Mobile Improves the Contingent Workforce Management Experience.”

PRO’s Regulatory Update – 2nd Edition

July 13, 2017
PRO’s team of Legal, Business Validation, Immigration and Client Payroll Operations experts recently shared the second edition of its U.S. and International Quarterly Regulatory Newsletter. PRO’s expertise and insights regarding current regulatory topics are provided in full detail within this issue.  In both pieces, PRO’s team of experts explore a number of topics ranging from Independent Contractor Compliance (ICC), Employment Law, Immigration, and Payroll. Within those sections, readers can find more specific information on the following: Case Law Updates State and Local Developments U.S. Court of Appeals Expands Definition of Joint Employment under the FLSA Accrual Benefit Challenges: Mandatory Sick Leave vs. PTO Mandatory Sick Leave Updates Payroll Law Pipeline Want more information? Download the full newsletter here for a comprehensive assessment of current happenings within ICC, Employment Law, Immigration, and Payroll. If you or a member of your team would benefit from a further discussion on how PRO is helping companies implement winning contingent workforce management programs globally, please contact a PRO representative at 800.291.1099 or email at info@prounlimited.com. Disclaimer: The content in this blog post is for informational purposes only and cannot be construed as specific legal advice or as a substitute for legal advice. The blog post reflects the opinion of PRO Unlimited and is not to be construed as legal solutions and positions. Contact an attorney for specific advice and guidance for specific issues or questions.