A global educational and trade publisher that serves millions of students worldwide was challenged with complex contingent workforce management issues that hindered productivity and visibility. One of the main concerns involved their complex onboarding process. The company was in need of greater visibility, flexibility, and speed to support its hiring managers while onboarding non-employees, contractors, and temps across the organization.
Some of the primary obstacles facing this company included a heavy dose of onboarding materials that inundated the contractor; a lack of visibility by the hiring managers into the onboarding process; and inefﬁcient training documents that failed to provide new contractors with a step-by-step process to efﬁciently prepare/complete onboarding.
As a result, this organization tapped PRO Unlimited and used their integrated Managed Service Program (MSP) and Vendor Management Software (VMS) approach to address these challenges. PRO implemented a new model, which consisted of revamping HMH’s training documents, re-engineering its onboarding communications, reducing the heavy volume of data that each contractor experienced, and providing hiring managers with greater visibility into the onboarding pipeline via its VMS “Wand” dashboard. With these new components in place, PRO was able to drive productivity throughout the onboarding process, which enabled contractors to more readily integrate into the organization.
To learn more about all of the key program wins, download the case study here.
If you or a member of your team would benefit from a further discussion on how PRO is helping companies implement winning contingent workforce management programs, please contact a PRO representative at 800.291.1099 or email at firstname.lastname@example.org.
Disclaimer: The content in this blog post is for informational purposes only and cannot be construed as specific legal advice or as a substitute for legal advice. The blog post reflects the opinion of PRO Unlimited and is not to be construed as legal solutions and positions. Contact an attorney for specific advice and guidance for specific issues or questions.