At the time, the workplace was in the early stages of a dramatic transformation. Large companies were downsizing their workforces for lower costs and greater flexibility, giving rise to a rapid proliferation of temporary staffing providers.
Suddenly, growing percentages of the workforce became contingent workers—temps, independent contractors, consultants, among others. Especially for large companies, the contingent workforce quickly became an important operational lynchpin, though it also grew into a substantial cost. And with this growth came greater risks around tax and benefit liabilities.
Part of the problem is that contingent labor programs operated in myriad silos and lacked visibility across all of them. PRO sought to tear down those silos and provide enterprise-wide transparency by building connections and managing the processes between all of the different contingent workforce stakeholders.
While the marketplace has changed over the years—from new business requirements and technologies to additional regulations—PRO’s vision and mission have remained the same. With the right contingent workforce management processes and systems, organizations can realize tangible business outcomes.