Why did a Pharma Giant Choose a Vendor-Neutral Contingent Workforce Management Model?

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This latest article in HR.com is a must read for procurement professionals.  Jack Schink, a former director of procurement at a pharmaceutical giant, discusses why he made the switch from a staffing aligned Managed Service Provider (MSP) to a Purely Vendor-Neutral contingent workforce management model. 

Jack begins the piece by saying that he and his team embarked on a project to improve the sourcing of contingent labor. It had been a problem area for some time and Jack knew they needed to think a little bit differently especially when it came to their MSP at the time. Basically, Jack and his team across the company discovered significant gaps while using this staffing agency in the capacity of an MSP. They needed a change and required their new provider focus on the following goals:

  • Improve satisfaction levels among internal hiring managers
  • Mitigate the risks associated with co-employment
  • Manage a pool of qualified suppliers to deliver the best talent possible
  • Accumulate, analyze and interpret data to drive positive business outcomes

They ended up selecting PRO Unlimited because we are a vendor-neutral and integrated MSP and Vendor Management System (VMS)  solution, which helped (and continues to help to this day) to do all of these things stated above and more. What’s so unique about our model versus the previous one in place? Let’s take a look…

What is a Purely Vendor-Neutral Model?

Pure vendor neutrality only exists when the MSP or VMS provider has no affiliation whatsoever with a staffing agency. When no one staffing firm is unfairly prioritized, true supplier optimization is possible, giving the business the best cost and highest-performing talent. Creating a competitive environment for sourcing labor, while ensuring a level playing field, enables rather than impedes the use of lower cost, direct sourcing options such as independent contractors and freelancers. Finally, pure vendor neutrality means the solution provider is beholden to no one other than the client, which is the never case when the MSP can compete to fill requisitions.

Here are the high level areas that Jack and his team realized after implementation:

  • Cost Savings: The company controlled spend and increased program adoption, which helped them consistently deliver around 8% year-over-year savings.
  • Supplier Management: The vendor-neutral model and solution provider’s industry experience resulted in optimized supplier management, obtaining the best candidates at the best price.
  • Co-Employment Risk: The company built a new set of business rules into the VMS regarding length of stay policies and installed a pricing model with the suppliers.
  • Rate Cards: The provider utilized its analytics team to develop regionally based rate cards for each of the roles within the program.

In summary, Jack explains how PRO’s vendor-neutral solution can help drive out savings, reduce maverick spend, improve supplier management, and reduce risk.

To learn more about this transition and the benefits realized, read the full article here.


If you or a member of your team would benefit from a further discussion on how PRO is helping companies implement winning contingent workforce management programs globally, please contact a PRO representative at 800.291.1099 or email at info@prounlimited.com.

Disclaimer: The content in this blog post is for informational purposes only and cannot be construed as specific legal advice or as a substitute for legal advice. The blog post reflects the opinion of PRO Unlimited and is not to be construed as legal solutions and positions. Contact an attorney for specific advice and guidance for specific issues or questions.

  Industry InsightsWorkforce Management
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