• Transforming Contingent Workforce Management

    The world’s most tenured purely neutral managed services (MSP) combined with best-in-class vendor management software (VMS)
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Our Integrated Solution

Our unique approach seamlessly integrates our managed services solutions and VMS to create a comprehensive workforce management solution.

Managed Service Provider

We pioneered the purely vendor-neutral MSP model and continue to innovate the space today.

Vendor Management System

Our award-winning SaaS-based Wand VMS platform provides clients with the first true native mobile VMS.

Purely Vendor-Neutral Contingent Workforce Management

PRO Unlimited is a pioneer in contingent workforce management, laying the foundation with the launch of independent contractor misclassification and co-employment risk management services in 1991. PRO followed this with industry-first MSP and VMS offerings. And the innovation has continued throughout the years. Most notably in 2017, PRO was given the highest score in Gartner’s Critical Capabilities for Services Procurement Solutions report; specifically for the Contingent Workforce Management Use Case.

In a solutions space that has become increasingly crowded over the past few years, PRO’s unique contingent workforce management approach stands out.  These include:

  • First, our purely vendor-neutral, global model enables clients to manage international contingent labor spend underneath one consolidated umbrella.
  • Second, our integrated MSP and VMS approach gives clients a single point of contact that delivers better business outcomes than disaggregated contingent workforce management solutions where the MSP and VMS are two separate vendors.
  • Third, as our contingent workforce management solution includes self-sourcing, clients can leverage their brands to attract top contingent talent.
  • Finally, PRO’s executive management team is the most tenured in the industry, with decades of experience in how to gain optimal business outcomes from contingent labor programs while managing risks.

Related Content and Resources

Advantages of an Integrated Vendor Management System and Managed Services Program

An integrated approach has a number of operational and financial advantages over a model where multiple vendors are involved. Read the eBook.

AI and Contingent Workforce Management

Learn how AI advancements will help improve effectiveness by offering new perspectives on contingent workforce management. Read the Whitepaper.

A Global Vendor Management System Case Study

A software company taps PRO Unlimited to build its global extended contingent workforce program. Read the Case Study.

The PRO Insights Blog

The contingent workforce management space continues to evolve with the introduction of both new risks and opportunities. The PRO Insights Blog taps the company’s two-plus decades of experience architecting, building, and managing contingent labor programs—using our integrated MSP and VMS model—for some of the world’s largest and leading global enterprises.

IR35: UPDATE TO HMRC CEST TOOL – NOV 2019

December 2, 2019
Background With four months to go until IR35 legislation is implemented across the private sector in the UK, the UK tax authorities (HMRC) released the updated version of their online Check Employment Status for Tax (CEST) tool this week.  This post will walk you through the following: What has changed and what this will mean for your organisation What steps you need to take to continue to be IR35 ready What you can do to get more information on this topic What has Changed? Whilst there were 39 changes in total made to the CEST tool, there hasn’t been significant changes overall to the test. The aim of the latest changes seems to be geared more towards trying to provide clarity and enabling the tool to be used in situations where the worker may still be unknown. There are now seven distinct sections within the CEST tool, and a lot of the questions have been simplified and/or additional clarity and guidance has been provided to assist in answering the questions. Unfortunately, the HMRC does not flag these updates in a clear and obvious way (such as on the landing page of the CEST tool). However, they do issue all changes via the Employment Status Manual, which can be located here: https://www.gov.uk/hmrc-internal-manuals/employment-status-manual/updates. About You and the Work The very first question ‘what do you want to find out’ is possibly the most complicated question within the tool. Regardless of which response is answered, it will bring the user to the same set of questions.  It is not immediately clear from the HMRC website why this question has been added. In our view, the question is aimed at delineating situations where an individual is required versus a service or piece of work (which could require IR35 consideration). The remaining questions are very straight forward.  As the end-client you are the hirer, and the tool now attempts to verify whether the hirer can deploy someone who is trading as a Limited Company, Partnership or Unincorporated Body or not. Worker’s Duties By default, a contractor won’t have office holder duties. However, this is something that the hirer will need to clarify to ensure accuracy when completing the tool. Substitute and Helpers The CEST tool provides a lot more clarity on this section describing what is and what isn’t a substitute.  Within this question and some of the latter questions there are also additional options rather than a straight ‘Yes’ or ‘No,’ as well as an expanded description against each possible answer. However, the main difference in this section is that the right of substitution questions are not “golden” questions, whereby answered in a certain way take the user to the end of the test without having to answer all other questions. Now, irrespective of how this set of questions are answered, all later questions are asked to the user. Working Arrangements Again, within this section there are ‘substantive changes’, where there are no longer immediate returns of ‘outside / inside’ from singular ‘Yes /

The Future of VMS at ProcureCon HR 2019

September 17, 2019
Join PRO Unlimited at ProcureCon HR 2019 for the Latest in Contingent Workforce Technology! If you’re looking to gain insights into the latest contingent workforce technology and professional services trends while at ProcureCon HR, please stop by PRO Unlimited’s stand #13 or reserve a private demo. We’ll be speaking about the future of Vendor Management Software (VMS) and showing a demonstration of our VMS Wand. Also, get an exclusive look at Wand’s groundbreaking new UI in action! Let us show you how our cutting-edge VMS provides greater workforce visibility and transforms professional services and SOW spend management. Additionally, be the first to see how artificial intelligence within Wand VMS is driving smarter, more data-driven decisions! Schedule your booth visit and/or demo of Wand today. If you’re interested in learning more about how PRO is helping organizations implement winning contingent workforce programs globally, please contact a PRO representative at 800.291.1099 or email at info@prounlimited.com. Disclaimer: The content in this blog post is for informational purposes only and cannot be construed as specific legal advice or as a substitute for legal advice. The blog post reflects the opinion of PRO Unlimited and is not to be construed as legal solutions and positions. Contact an attorney for specific advice and guidance for specific issues or questions.

PRO Unlimited to Present at ProcureCon Indirect West 2019

September 4, 2019
The PRO Unlimited team is counting down the days until we get to meet fellow practitioners at ProcureCon Indirect West 2019, in Scottsdale, Arizona, Sept. 16 to 18. We’re looking forward to discussing the latest tools and strategies for optimizing sourcing programs through interactive workshops and networking sessions. Please join us for our session, in partnership with Universal Music Group (UMG), on Monday, Sept. 16 at 4:35 p.m., “Integrating the Contingent Workforce into Your Company’s Total Talent Management Strategy to Drive Business Productivity.” During this session, UMG’s Sean Rehder, Director of Recruiting Operations, will tell the story of his contingent workforce management journey. This session will provide ideas for how procurement leaders can advocate moving from a transactional contingent workforce program to a progressive one. Attendees will learn how UMG made the transition a successful one and how they are using a Total Talent Management strategy, with help from PRO, to drive overall business productivity. While at the conference, please stop by our booth, #301 — we’d love to meet you, learn more about your company’s sourcing needs, and discuss how our industry-leading solution can help you take the next steps toward a more innovative program. Schedule your booth visit and demo today by contacting a PRO representative at 800.291.1099 or via email at info@prounlimited.com. If you’re not able to attend ProcureCon Indirect West 2019, please check out the “Resources” section of our website, where we have many documents related to workforce analytics and total talent management, such as our “Analytics and Contingent Workforce Management: 7 Real-World Success Stories” white paper. Disclaimer: The content in this blog post is for informational purposes only and cannot be construed as specific legal advice or as a substitute for legal advice. The blog post reflects the opinion of PRO Unlimited and is not to be construed as legal solutions and positions. Contact an attorney for specific advice and guidance for specific issues or questions.

VMS UI Design and the Power of Personalization

August 22, 2019
How do you VMS? When it comes to contingent workforce management, each individual has different preferences, priorities and workflows. The one constant, it seems, is a heavy workload: Nearly 60 percent of employees say they’re so busy with getting day-to-day work done that they don’t have time to think beyond their daily to-do lists and to more strategic, innovative initiatives. In this landscape, it’s critical that the technology you use helps improve efficiency. One way VMS software designers and developers can assist is by enabling users to personalize their experience by adjusting the interface’s appearance and hierarchy to align with their unique priorities and preferences. (Related reading: “PRO Unlimited Unveils Industry’s Most Personalized VMS Homepage.”) By providing users with the flexibility to configure the interface in this fashion, software developers empower users to streamline their experience. Amidst the chaos of a typical workday, technology becomes a tool for making task completion easier, simpler and faster. In the case of PRO Unlimited, our Wand Vendor Management System (VMS) offers users a variety of ways to customize their experience, such as: 1) Reordering the homepage: Users can easily select a module on the homepage and drag it to a new location depending on its importance to them. 2) Hiding or showing components: Wand gives users the ability to “hide” sections on the homepage that may be less relevant to them. To further reduce cognitive load, sections automatically “collapse” if there’s nothing to view in that module. 3) Personalizing the login page: Users with specialized areas of focus can choose to route to a specific page upon logging in to the application rather than the homepage. These enhancements are the latest additions to Wand’s “consumerized” interface, the result of exhaustive end user research and use case study. By providing greater flexibility for individual expression and customization, managers are empowered to directly align the software’s functionality with their specific workflows. The result is increased efficiency and effectiveness that frees them up to focus more on the types of strategic planning that drive even greater results. For more on the new Wand VMS homepage, please see PRO’s related press release and fact sheet. To discover more about PRO’s unique approach to VMS design and development, check out the “Consumerizing the VMS” data sheet.  If you’re interested in learning more about how PRO is helping organizations implement winning contingent workforce programs globally, please contact a PRO representative at 800.291.1099 or email at info@prounlimited.com. Disclaimer: The content in this blog post is for informational purposes only and cannot be construed as specific legal advice or as a substitute for legal advice. The blog post reflects the opinion of PRO Unlimited and is not to be construed as legal solutions and positions. Contact an attorney for specific advice and guidance for specific issues or questions.

Using Mobile to Submit Candidates to Job Requests and Improve Time to Fill

June 19, 2019
Recruiters, sourcers and account managers at staffing agencies are frequently under pressure to field new requests from clients and submit candidates as quickly as possible to increase the odds that they’ll fill the request. Imagine a common scenario in which a recruiter is away from her desk – perhaps at an off-site meeting, at lunch, or before or after arriving at work. She has an outstanding candidate she’s been holding for just the right role when a request arrives from a top client that would be perfect for the candidate. Unfortunately, since the mobile VMS experience has historically been cumbersome and/or non-existent, she isn’t able to act on the request until hours later, losing precious time to the competition. Leveraging Mobile to Act Faster In light of scenarios such as the above, suppliers have asked PRO Unlimited to help them get their best candidates in front of managers when they’re on the go. In particular, they’ve been eager for a way to submit candidates to active requests right from their mobile devices, rather than having to rush back to the office or call in for help. Enter the Wand Mobile Supplier App PRO’s Wand Mobile Supplier App was built from the ground up as a native app for iPhone and Android devices. One advantage this provides is that even when users don’t have the app open, they can receive push notifications alerting them to high-priority action items – such as a job request from a top client. Once a recruiter or account manager opens the app, new requests are immediately visible. This enables users to quickly look at pending engagement requests, see key request details and requirements, and even search for candidates they think are qualified. Utilizing the app, users simply select the candidate they have in mind, add details pertinent to the request, and touch “submit.” With a single tap, users can also forward the request info to fellow team members via email, enabling them to immediately begin sourcing the position. It’s a convenient and powerful way to improve response time and accelerate time to fill that suppliers haven’t had access to in the past. Users of the Wand Mobile App for Managers have already seen benefits in this area. Across PRO’s U.S. client base, organizations that use Wand Mobile for their contingent workforce management have seen significantly quicker time from candidate submittal to interview being scheduled, as well as faster time from interview being scheduled to fill time.  (For more, check out our 2019 industry report, “The Contingent Workforce: Trends, Strategies and Understanding the Non-Employee Workforce.”) Beyond Candidate Submittal: Other Benefits of Mobile Of course, a supplier’s role is just beginning with the submission of a candidate, and utilizing mobile can provide advantages at many other stages of the candidate/worker lifecycle. The Wand Mobile Supplier App also enables users to: Schedule, manage and confirm candidate interviews, increasing productivity on the go Send interview times directly to candidates via email or SMS text messaging, allowing them to confirm or

Netherlands’ Balanced Labour Market Act: What to Expect

October 16, 2019
On May 28, 2019, the Dutch Senate approved a new law that will greatly impact existing rules regarding contingent workers in the Netherlands. The Balanced Labour Market Act, or WAB, addresses several labor-related topics including dismissal, fixed-term contracts and the treatment of on-call employees. aiming to narrow the gap between permanent and temporary workers when it goes into effect on January 1, 2020. This law promises to bring some sweeping changes to employment practices in the Netherlands, meaning that employers and contingent labor providers alike may need to consider implementing some adjustments of their own before January to stay compliant. Some of the changes to come with WAB are: Expanded resources for involuntary termination: A new ground for dismissal by which an accumulation of specified reasonable grounds can justify termination Mandated transition allowance requirements: A dismissal allowance is required regardless of how long employment lasted Increased probation periods: Option to have a probation period of up to five months Changed unemployment insurance contributions: Increasing unemployment insurance contributions for contingent workers New payroll agreements: Require increased benefits for workers Before this law comes into effect, attention should be paid to changes that limit the discretion of employers and require updates to employment practices. As a global Managed Service Provider (MSP) that is well-versed in international legislation and compliance, PRO Unlimited will continue to monitor the WAB and advise clients on the best ways to adjust accordingly in the Netherlands. Interested in being better prepared for all the ways that WAB will alter labor-related actions in The Netherlands? Download your copy of our white paper. If you’re interested in learning more about how PRO is helping organizations implement winning contingent workforce programs globally, please contact a PRO representative at 800.291.1099 or email at info@prounlimited.com.   Disclaimer: The content in this blog post is for informational purposes only and cannot be construed as specific legal advice or as a substitute for legal advice. The blog post reflects the opinion of PRO Unlimited and is not to be construed as legal solutions and positions. Contact an attorney for specific advice and guidance for specific issues or questions.                

Closing in on the Oil & Gas Skills Gap with the Right MSP Partner

October 11, 2019
In an ever-changing global landscape, the oil and gas industry’s growth creates significant challenges when it comes to planning for contingent talent, acquiring that talent, and managing it in a risk-averse, yet effective manner. Frequent turnover, project shifts and fluctuating market conditions leads to a lack of visibility that makes it easy to overlook additional problems – expired licensing, inaccurate labor rates, non-productive downtime, excessive overtime, etc. Despite these challenges, the oil and gas industry is projected to generate nearly 2 million new jobs in the United States by 2035, but there are trends that could alter its course, including: Cost savings potential with the introduction of new technologies Planning for workforce needs with smart capital investments Technology innovation is requiring more specialized skills and expertise Sustainability is being prioritized as a key strategy In addition to these trends, 40% of oil and gas professionals believe that a skills crisis is already here and companies looking to grow quickly and expand into new territories will have to navigate this skills gap to ensure their success. Companies are filling this skills gap with contingent labor resources, but managing these non-employees requires expertise that typically isn’t found internally. With a comprehensive Managed Service Provider (MSP) solution in place to take the reins for this nontraditional workforce, companies can observe up to 8-10% reduction in costs, better access to talent, increased innovation and more. Click here to learn more about preventing your talent well from running dry and how a major oil and natural gas company partnered with PRO Unlimited to create a program that generated $22.3M in cost savings.   If you’re interested in learning more about how PRO is helping organizations implement winning contingent workforce programs globally, please contact a PRO representative at 800.291.1099 or email at info@prounlimited.com.   Disclaimer: The content in this blog post is for informational purposes only and cannot be construed as specific legal advice or as a substitute for legal advice. The blog post reflects the opinion of PRO Unlimited and is not to be construed as legal solutions and positions. Contact an attorney for specific advice and guidance for specific issues or questions.            

SIG Summit Selects PRO as Speaker & Award Finalist for Innovations in Sourcing

October 1, 2019
As a presenter and “Future of Sourcing” award nominee, PRO Unlimited is looking forward to spending time with sourcing decision makers at the SIG Global Executive Summit, October 14 – 16 in Carlsbad, CA. This innovative summit examines the latest industry trends and best practices for cost- and risk-averse strategies through interactive sessions and networking. PRO is proud to discuss the contingent workforce optimization project that has earned our award nomination for Innovations in Outsourcing on October 15 at 1:23PM in the Costa Del Sol Ballroom.  PRO will highlight how it partnered with CDK Global to achieve the following results in its contingent workforce management program: Realized overall program savings, avoidance and rebates in 18 months Decreased time-to-fill for open positions Established enterprise-wide governance through business validation screening Executed multiple standardized contracts and filled multiple staffing desk orders Additionally, please join us as we lead a session titled, “What You Need to Know: From Contingent Labor Program Ownership to Departmental Shifts” on October 16 at 9:30AM in Salon B. PRO will join BlackRock as they cover the topic of contingent labor program ownership and hiring non-employees based on market conditions. Attendees will learn the following: Considerations for contingent labor program ownership and BlackRock’s journey to Talent Acquisition How companies are shifting their approach to hiring contingent labor based market and competitive conditions How to assess the level of involvement for internal procurement managing staffing suppliers You can also find the PRO team at our booth in the Innovation Hall! We’ll be speaking about the future of Vendor Management Systems (VMS) and showing a demonstration of our Wand VMS. Get an exclusive look at Wand’s groundbreaking new UI that provides greater workforce visibility and transforms professional services and SOW spend management. You can be the first to see how artificial intelligence within Wand is driving smarter, more data-driven decisions! If you would like to schedule a demo, please email information@prounlimited.com. Hope to see you at the conference! If you’re interested in learning more about how PRO is helping organizations implement winning contingent workforce programs globally, please contact a PRO representative at 800.291.1099 or email at info@prounlimited.com.   Disclaimer: The content in this blog post is for informational purposes only and cannot be construed as specific legal advice or as a substitute for legal advice. The blog post reflects the opinion of PRO Unlimited and is not to be construed as legal solutions and positions. Contact an attorney for specific advice and guidance for specific issues or questions.      

2019 CWS Summit: VMS Technology & What’s Next!

August 12, 2019
If you’re looking to gain insights into the latest contingent workforce and professional services trends while at the CWS Summit, please stop by PRO Unlimited’s booth #409 or reserve a private demo at our suite.  We’ll be speaking about the future of Vendor Management Software (VMS) and showing a demonstration of our VMS Wand (the industry’s most awarded and recognized VMS).  Let us show you how Wand provides greater workforce visibility and transforms professional services and SOW spend management. Additionally, be the first to see how artificial intelligence within Wand is driving smarter, more data-driven decisions! Also, CWS has asked PRO to lead one of their thought leadership roundtables…. PRO’s Ken Salapatek will be heading up a session titled, “VMS and What’s Next.” This is taking place on Monday, September 9 at 10:45AM – 12:15PM. Be sure to attend this if you are interested in learning all about VMS technology (and what’s on the horizon) and how it impacts all areas of contingent workforce management! Schedule your booth visit and/or demo of Wand today! Please contact a PRO representative at 800.291.1099 or email at info@prounlimited.com. Disclaimer: The content in this blog post is for informational purposes only and cannot be construed as specific legal advice or as a substitute for legal advice. The blog post reflects the opinion of PRO Unlimited and is not to be construed as legal solutions and positions. Contact an attorney for specific advice and guidance for specific issues or questions.

Making The Business Case to Outsource your Contingent Workforce Program

August 6, 2019
For the past two decades, large organizations representing many industries have experienced a steady increase in the hiring and utilization of workers who are defined as “contingent” or “temporary.”  Commonly referred to as temps, freelancers, gig workers, independent contractors and consultants, today’s contingent workers make up over 40% of the entire workforce (including IT, Finance, Marketing, Supply Chain, etc.) sourced via colleagues, independent contractors, staffing agencies or consulting firms. In an increasing number of cases, organizations are recruiting contingent workers to perform highly specialized roles. This includes data science, advanced software programming, graphic design, predictive analytics and a number of other white-collar roles requiring deep expertise in areas ranging from technology and banking to pharmaceuticals and retail. The Benefits of Outsourcing to a Contingent  Workforce Management Provider  The time and energy required for managing the contingent workforce can be overwhelming, and tapping a Managed Service Provider (MSP) and Vendor Management Software (VMS) solution can help you overcome the challenges you’re facing, including: Limited internal resources struggling with creating and standardizing efficient processes Hiring managers that must handle the administrative side of managing contingent talent Key details that are overlooked during projects (time entry and approval, budget reporting, etc.) Worker and supplier engagement that is not handled properly to foster relationships Changing localized law and regulation compliance that is impossible to keep up with Decentralized and duplicative system processes Lack of subject matter expertise across legal, human resources, data analytics, employee relations and vendor management specific to the contingent workforce Without a customizable and scalable MSP and VMS solution in place that can adapt to your evolving needs, you’re likely paying too much for talent, at risk of non-compliance, and overextending internal resources.  A broad range of people in your organization are impacted by and involved in your contingent workforce management process and will benefit greatly from a centralized, expertly operated solution. Click here for the whitepaper to learn more about outsourcing and to see if you can answer specific questions about managing your contingent workforce. If you’re interested in learning more about how PRO is helping organizations implement winning contingent workforce programs globally, please contact a PRO representative at 800.291.1099 or email at info@prounlimited.com. Disclaimer: The content in this blog post is for informational purposes only and cannot be construed as specific legal advice or as a substitute for legal advice. The blog post reflects the opinion of PRO Unlimited and is not to be construed as legal solutions and positions. Contact an attorney for specific advice and guidance for specific issues or questions.

SIG Nominates PRO Unlimited for “Future of Sourcing” Awards

June 20, 2019
As a global leader in contingent workforce management, we have been named a finalist in the Sourcing Industry Group (SIG) Future of Sourcing Awards in two categories: “Innovations in Sourcing” and “Innovations in Third-Party Management!”  If anyone is familiar with SIG and these awards, then they will know that they acknowledge companies and individuals that exhibit leadership and create transformation in the sourcing industry and, PRO is one of those leading companies! After reading a number of submissions, SIG selected us for both our Wand VMS and MSP services — recognizing the innovative role that both have played in the industry. Wand was nominated in the category of “Innovations in Sourcing,” for its self-sourcing capabilities that enable clients to create their own private, self-sourced candidate pools. Additionally, PRO’s MSP was nominated for “Innovations in Third-Party Management” because of our ability to be a strategic partner to our clients. This recognition showcases our pioneering spirit over the past several decades. It also highlights how we have played a key role in helping global organizations around the world source quality talent, create efficiencies in their sourcing practices and achieve significant cost savings. The 2019 SIG Future of Sourcing Awards will take place during the Fall Global Executive Summit where the winner in each category will be announced on Wednesday, Oct. 16, 2019 For more information on SIG’s recognition of PRO, please click here. If you’re interested in learning more about how PRO is helping organizations implement winning contingent workforce programs globally, please contact a PRO representative at 800.291.1099 or email at info@prounlimited.com. Disclaimer: The content in this blog post is for informational purposes only and cannot be construed as specific legal advice or as a substitute for legal advice. The blog post reflects the opinion of PRO Unlimited and is not to be construed as legal solutions and positions. Contact an attorney for specific advice and guidance for specific issues or questions.