• Transforming Contingent Workforce Management

    The world’s most tenured purely neutral managed services (MSP) combined with best-in-class vendor management software (VMS)
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Our Integrated Solution

Our unique approach seamlessly integrates our managed services solutions and vendor management system to create a comprehensive workforce management solution.

Managed Service Provider

We pioneered the purely vendor-neutral managed service provider model and continue to innovate the space today.

Vendor Management System

Our award-winning SaaS-based Wand VMS platform provides clients with the first true native mobile VMS.

Purely Vendor-Neutral Contingent Workforce Management

PRO Unlimited is a pioneer in contingent workforce management, laying the foundation with the launch of independent contractor misclassification and co-employment risk management services in 1991. PRO followed this with industry-first managed service provider (MSP) and vendor management system (VMS) offerings. And the innovation has continued throughout the years. Most notably in 2017, PRO was given the highest score in Gartner’s Critical Capabilities for Services Procurement Solutions report; specifically for the Contingent Workforce Management Use Case.

In a solutions space that has become increasingly crowded over the past few years, PRO’s unique contingent workforce management approach stands out.  These include:

  • First, our purely vendor-neutral, global model enables clients to manage international contingent labor spend underneath one consolidated umbrella.
  • Second, our integrated MSP and VMS approach gives clients a single point of contact that delivers better business outcomes than disaggregated contingent workforce management solutions where the MSP and VMS are two separate vendors.
  • Third, as our contingent workforce management solution includes self-sourcing, clients can leverage their brands to attract top contingent talent.
  • Finally, PRO’s executive management team is the most tenured in the industry, with decades of experience in how to gain optimal business outcomes from contingent labor programs while managing risks.

Related Content and Resources

Advantages of an Integrated Vendor Management System and Managed Services Program

An integrated approach has a number of operational and financial advantages over a model where multiple vendors are involved. Read the eBook.

AI and Contingent Workforce Management

 Learn how AI advancements will help improve effectiveness by offering new perspectives on contingent workforce management Read the Whitepaper.

A Global Vendor Management System Case Study

A software company taps PRO Unlimited to build its global extended contingent workforce program. Read the Case Study.

The PRO Insights Blog

The contingent workforce management space continues to evolve with the introduction of both new risks and opportunities. The PRO Insights Blog taps the company’s two-plus decades of experience architecting, building, and managing contingent labor programs—using our integrated MSP and VMS model—for some of the world’s largest and leading global enterprises.

Why did a Pharma Giant Choose a Vendor-Neutral Contingent Workforce Management Model?

June 21, 2018
This latest article in HR.com is a must read for procurement professionals.  Jack Schink, a former director of procurement at a pharmaceutical giant, discusses why he made the switch from a staffing aligned Managed Service Provider (MSP) to a Purely Vendor-Neutral continent workforce management model.  Jack begins the piece by saying that he and his team embarked on a project to improve the sourcing of contingent labor. It had been a problem area for some time and Jack knew they needed to think a little bit differently especially when it came to their MSP at the time. Basically, Jack and his team across the company discovered significant gaps while using this staffing agency in the capacity of an MSP. They needed a change and required their new provider focus on the following goals: Improve satisfaction levels among internal hiring managers Mitigate the risks associated with co-employment Manage a pool of qualified suppliers to deliver the best talent possible Accumulate, analyze and interpret data to drive positive business outcomes They ended up selecting PRO Unlimited because we are a vendor-neutral and integrated MSP and Vendor Management System (VMS)  solution, which helped (and continues to help to this day) to do all of these things stated above and more. What’s so unique about our model versus the previous one in place? Let’s take a look… What is a Purely Vendor-Neutral Model? Pure vendor neutrality only exists when the MSP or VMS provider has no affiliation whatsoever with a staffing agency. When no one staffing firm is unfairly prioritized, true supplier optimization is possible, giving the business the best cost and highest-performing talent. Creating a competitive environment for sourcing labor, while ensuring a level playing field, enables rather than impedes the use of lower cost, direct sourcing options such as independent contractors and freelancers. Finally, pure vendor neutrality means the solution provider is beholden to no one other than the client, which is the never case when the MSP can compete to fill requisitions. Here are the high level areas that Jack and his team realized after implementation: Cost Savings: The company controlled spend and increased program adoption, which helped them consistently deliver around 8% year-over-year savings. Supplier Management: The vendor-neutral model and solution provider’s industry experience resulted in optimized supplier management, obtaining the best candidates at the best price. Co-Employment Risk: The company built a new set of business rules into the VMS regarding length of stay policies and installed a pricing model with the suppliers. Rate Cards: The provider utilized its analytics team to develop regionally based rate cards for each of the roles within the program. In summary, Jack explains how PRO’s vendor-neutral solution can help drive out savings, reduce maverick spend, improve supplier management, and reduce risk. To learn more about this transition and the benefits realized, read the full article here.   If you or a member of your team would benefit from a further discussion on how PRO is helping companies implement winning contingent workforce management programs globally, please contact a PRO representative at 800.291.1099 or

Contingent Workforce Management Industry: Global Supplier Awards

June 15, 2018
We just announced our annual Global Supplier Awards for Service in 2017. Congrats to all of the winners! The awards honor outstanding staffing agencies that consistently meet and exceed the talent and project requirements of our customers worldwide. PRO recognizes suppliers in North America and internationally by ranking them by a proprietary 30-point scorecard system. This year’s winners represent the best in talent quality, compliance, candidate experience, and the ease of doing business with PRO and its clients. This year, we introduced a new category titled, “Global Spirit of Partnership,” which recognizes suppliers that strategically support the company as it expands into new territories. To view all the winners and recipients click here!  If you or a member of your team would benefit from a further discussion on how PRO is helping companies implement winning contingent workforce management programs globally, please contact a PRO representative at 800.291.1099 or email at info@prounlimited.com. Disclaimer: The content in this blog post is for informational purposes only and cannot be construed as specific legal advice or as a substitute for legal advice. The blog post reflects the opinion of PRO Unlimited and is not to be construed as legal solutions and positions. Contact an attorney for specific advice and guidance for specific issues or questions.

Take Spend Analysis to the Next Level with Artificial Intelligence

June 14, 2018
Are you headed to ProcureCon IT in Denver next week? If so, you definitely want to check out this panel session – it’s titled, “Beyond The Basics: Taking Spend Analysis to the Next Level with Artificial Intelligence (AI).”  This takes place on Wednesday, June 20th at 11:10 a.m. Don’t miss out! PRO’s EVP, Product Development, Ted Sergott has been invited to lend his expertise on the topic. In this session, attendees will gain an understanding of how procurement leaders are taking their analytics strategies to the next level with AI, and how you can do the same. Here is what you can expect:   To run a truly world-class IT procurement function,  greater visibility into supplier spend is essential, as the category is hyper-dependent on planning purchase timing and inventories to meet demand schedules and predicting future risks – and the addition of captured rogue spend complicates things further.  While strong leadership and evolving best practices have played an important role in traditional analytics, new analytics technology that enables a sharper strategy has arrived. The rise of AI is now helping procurement organizations gain new insights and shape new strategies not before possible with standard spend analytics approaches. If you cannot make the panel and would like to check out the latest webinar on the top 4 AI Trends in Sourcing & Contingent Workforce Management, just click here.     Disclaimer: The content in this blog post is for informational purposes only and cannot be construed as specific legal advice or as a substitute for legal advice. The blog post reflects the opinion of PRO Unlimited and is not to be construed as legal solutions and positions. Contact an attorney for specific advice and guidance for specific issues or questions.

Top Artificial Intelligence Trends Impacting Contingent Workforce Management

May 30, 2018
We had a great webinar with the Sourcing Industry Group (SIG) last week on the topic of Artificial Intelligence (AI) and its impact on the future of sourcing and contingent workforce management. PRO’s Ted Sergott, EVP of Product Development, led the session and covered a number of areas including: AI Defined, Demystified and Exposed Top AI Trends in Sourcing and Contingent Workforce Management 3 Key Takeaways on How to Start Using AI Today A main focus of the webinar looked at the top AI trends impacting the space including: Natural Language Processing, Machine Learning, Augmented Reality, Internet of Things, and Neural Networks. For example: Use machine learning and neural networks to find the best candidates Leverage a digital assistant with embedded analytics and intelligence to empower better decision-making Utilize augmented reality technology to make inanimate objects “come to life” To gain a deeper understanding about these trends and more, request the webinar here!   Disclaimer: The content in this blog post is for informational purposes only and cannot be construed as specific legal advice or as a substitute for legal advice. The blog post reflects the opinion of PRO Unlimited and is not to be construed as legal solutions and positions. Contact an attorney for specific advice and guidance for specific issues or questions.

Wand VMS Honored as 2018 CODiE Award Finalist for Best Human Capital or Talent Management Solution

May 24, 2018
We’re thrilled to announce that Wand VMS has been named a 2018 CODiE Award Finalist for Best Human Capital or Talent Management Solution. This award recognizes the best solution that automates any aspect of human resources management and talent acquisition, including HRIS, recruiting, payroll and more. Entries were judged on ease of use, functionality of key attributes, simplicity of integration with other data sources, reporting and analytics, and visual aesthetics. “Great overall HR solution,” wrote one CODiE Awards judge of Wand VMS. “[The] mobile solution is very impressive.” Boasting true native apps on the iPhone and Android devices, Apple iPad and even the Apple Watch, Wand Mobile allows users to manage the full contingent workforce lifecycle from anywhere. (Learn more: “5 Ways Mobile Improves the Contingent Workforce Management Experience.”) Other key areas Wand was recognized for include: Reporting and analytics: Wand Discovery, Wand VMS’s Business Intelligence and Data Visualization tool, captures the data that VMS users produce, processes it and produces actionable analytics to help businesses make better workforce planning decisions. (Read more: “7 Workforce Questions That Wand VMS Can Help You Answer.”) Simplicity of integrations: Wand is built on an open cloud architecture that enables easy integration and seamless data flow between systems. (Read more: “Wand I/O.”) Ease or use/visual aesthetics: Built by PRO’s Silicon Valley-based development team, Wand went through exhaustive end-user research and use case study to deliver a product that’s actionable, intuitive and aesthetically pleasing. (Read more: “Consumerizing the VMS.”) The SIIA CODiE Awards are the premier awards for the software and information industries and have been recognizing product excellence for over 30 years. The awards offer 91 categories that are organized by industry focus of education technology and business technology. Wand VMS was honored as one of 167 finalists across the 52 business technology categories. For more on the 2018 CODiE Awards, check out PRO’s official press release. If you’re interested in learning more about how PRO Unlimited can help your organization increase operational efficiency in its contingent workforce program, please contact a PRO representative at 800.291.1099 or email at info@prounlimited.com. Disclaimer: The content in this blog post is for informational purposes only and cannot be construed as specific legal advice or as a substitute for legal advice. The blog post reflects the opinion of PRO Unlimited and is not to be construed as legal solutions and positions. Contact an attorney for specific advice and guidance for specific issues or questions.

Contingent Workforce Regulatory Update – 2nd Edition

May 21, 2018
Our team of Legal, Business Validation, Immigration and Client Payroll experts have shared their second edition of its US and International Quarterly Regulatory Newsletter for 2018. This issue provides PRO’s knowledge and expertise regarding current regulatory topics. In both documents, our team of professionals covers a number topics varying from Independent Contractor Compliance (ICC), Employment Law, Immigration, and Payroll. Within each section, readers will find more specific information on the below items: Case Law and Legislation Updates CA Supreme Court Adopts Stringent “ABC” Test for IC Status Worker Misclassification Initiatives NLRB to Revisit Obama-era Cases That Have Taken an Expansive View of NLRA Protections Ninth Circuit Rules that History of Gender-Based Pay Disparities is No Defense to an Equal Pay Act Claim USCIS Publishes New Guidance for H-1B Third Party Worksite Petitions General Payroll Updates Want to read the complete update? Download the newsletter here for a comprehensive assessment of the current happenings within ICC, Employment Law, Immigration, and Payroll. Inquire at info@prounlimited.com to discover the other key benefits this organization attained with PRO’s purely vendor-neutral and integrated contingent workforce model. Disclaimer: The content in this blog post is for informational purposes only and cannot be construed as specific legal advice or as a substitute for legal advice. The blog post reflects the opinion of PRO Unlimited and is not to be construed as legal solutions and positions. Contact an attorney for specific advice and guidance for specific issues or questions.

Wand VMS Tallies Three Stevie Awards in the 2018 American Business Awards

May 9, 2018
We’re excited to announce that Wand VMS has been named a winner in the following three 2018 Stevie Award categories: “New Product or Service of the Year – Software – Human Capital Management Solution” — Wand VMS “New Product or Service of the Year – Software – Mobile On-Demand Application” — Wand Mobile VMS “Productivity – Mobile Websites & Apps” — Wand Mobile VMS The American Business Awards are one of the premier business awards programs in the United States, and this year more than 3,700 nominations from organizations of all sizes and in virtually every industry were submitted for consideration in a wide range of 2018 Stevie Awards categories. In honoring PRO’s Wand Vendor Management System (VMS) and Wand Mobile offerings, judges recognized their innovative features, user-friendly interfaces, and ability to help organizations increase productivity and effectiveness related to contingent workforce management. Here’s a sampling of what the judges had to say about Wand, plus links to resources you can use to learn more about the unique Wand capabilities and attributes the judges cited: “An innovative tool to manage contingent workers across a number of industries. As a former consultant, I would have been thrilled to have access to the Wand Mobile app to manage my staff. Bravo!” Learn more: “Wand VMS, the Most Robust Omnichannel VMS Solution on the Market” “A very robust contingent workforce product. Appears simple and intuitive … comparing contingent workforces with internal full-time employees for quality at lowest rate would be beneficial to any organization.” Learn more: “Unleashing the Power of Holistic Workforce Visibility” “Innovative idea, powerful use of color and UX design. Great for productivity and managing a workforce anytime, anywhere.” Learn more: “5 Ways Mobile Improves the Contingent Workforce Management Experience” Nicknamed the Stevies for the Greek word meaning “crowned,” the 2018 Stevie Awards will be presented to winners at a gala ceremony at the Marriott Marquis Hotel in New York on Monday, June 11. To learn more about the 2018 American Business Awards, check out PRO’s official press release. If you’re interested in learning more about how PRO Unlimited can help your organization increase operational efficiency in its contingent workforce program, please contact a PRO representative at 800.291.1099 or email at info@prounlimited.com. Disclaimer: The content in this blog post is for informational purposes only and cannot be construed as specific legal advice or as a substitute for legal advice. The blog post reflects the opinion of PRO Unlimited and is not to be construed as legal solutions and positions. Contact an attorney for specific advice and guidance for specific issues or questions.

Spend Matters features PRO — Top Contingent Workforce Management Providers

May 7, 2018
This is the 3rd year in a row that Spend Matters has recognized PRO Unlimited in its annual “50 Providers to Know” list. Companies were independently selected by Spend Matters’ analyst team based on each provider’s merits and much internal debate What’s unique about PRO compared to other providers is our purely vendor-neutral  and integrated MSP/VMS model. This ranking validates that our approach resonates with clients and suppliers around the globe. “Spend Matters has a unique role in the industry, covering the rapid evolution of procurement technology and solutions. With the growing adoption and usage of disruptive technologies for procurement applications in all key solution areas, we expect providers to continue to refine and expand their capabilities faster than before,” says Jason Busch, Founder and Managing Director at Spend Matters. “We’re all thrilled to recognize providers that set the industry standard, as well as innovative newcomers, at ISM’s annual conference — the premeir celebration of new services and technology within the supply management community.” This is just one more industry honor that PRO has received over the past year including: Gartner’s Critical Capability for Services Procurement Solutions Report Forrester Wave Services Procurement Solutions Report Sourcing Industry’s Group Innovations in Vendor Management Systems You can check out the other industry awards and third party press we received here. If you or a member of your team would benefit from further discussion on how PRO is helping companies implement winning contingent workforce management programs globally, please contact a PRO representative at 800.291.1099 or email at info@prounlimited.com Disclaimer: The content in this blog post is for informational purposes only and cannot be construed as specific legal advice or as a substitute for legal advice. The blog post reflects the opinion of PRO Unlimited and is not to be construed as legal solutions and positions. Contact an attorney for specific advice and guidance for specific issues or questions.

California Supreme Court: Adopts Stringent “ABC” Test for Independent Contractor Status

May 4, 2018
On April 30, 2018, the California Supreme Court issued their much-anticipated decision in Dynamex Operations West, Inc. v. Superior Court, creating a significantly more stringent test for independent contractor (IC) status in California. In the unanimous decision, the Court adopted the “ABC” test for purposes of determining whether workers should be classified as employees or as ICs under California wage orders, which impose obligations on employers relating to minimum wage, overtime, meal and rest periods, hours of work, and other basic working conditions. The Court held that one of the definitions of “employ” contained in the wage order—“to suffer or permit to work”—may be relied upon in evaluating whether a worker is an employee or independent contractor. In determining whether a worker is properly considered an independent contractor under this definition, the Court rejected the multi-factor test set forth in the seminal 1989 case of S.G. Borello & Sons, Inc. v. Department of Industrial Relations. Instead, the Court adopted the Massachusetts version of the “ABC” test, recognized as among the most rigid employment status tests in the country. Companies engaging workers in California now have the burden of proving that the worker meets each prong of a three-pronged test in order to treat the worker as an IC, including: that the worker is free from the control and direction of the hirer in connection with the performance of the work and in fact; and that the worker performs work that is outside the usual course of the hiring entity’s business; and that the worker is customarily engaged in an independently established trade, occupation, or business of the same nature as that involved in the work performed.1 If a company fails to show that a worker satisfies each of the three criteria, the worker will need to be treated as an employee and not an IC for purposes of the California wage orders. Takeaways  With the issuance of the Dynamex decision, California now has one of the most rigid tests for IC status in the country. Many workers who would have qualified as ICs under the previous test may no longer do so under the Dynamex test. When engaging with individual ICs in California, businesses should carefully evaluate the engagements to determine whether workers should be classified as employees or ICs under the new framework of the ABC test. In addition, while the Court claimed the ABC test will afford greater clarity in terms of which workers qualify as ICs, and provided a number of examples of these engagements,2 significant questions remain—in particular, with regard to the “outside the usual course of the hiring entity’s business” prong, and which engagements satisfy the prong. Given the Dynamex decision’s significant implications for “Gig Economy” companies, many of whom have thriving businesses in California, we may see these industries seek legislative redress in the coming months. PRO Unlimited is closely monitoring enforcement efforts and will provide updates as soon as any become available. If you have any questions or would like to discuss this

Augmented Reality and Contingent Workforce Management

May 1, 2018
What if you could take an inanimate object and make it come to life? With augmented reality, this once-hypothetical scenario is increasingly becoming realized across all walks of life. For example, some leading organizations are already using augmented reality to turn their previously static employee handbooks into interactive guides. With a simple wave of the phone, an employee can watch related videos and even have a two-way conversation with the handbook. Combining this type of functionality with the cloud and the Internet of Things opens up intriguing possibilities in the world of contingent labor. What Is Augmented Reality? Augmented reality is one of the most exciting subsets of artificial intelligence (AI) as it applies to contingent workforce management. As Meriam Webster defines it, augmented reality is “an enhanced version of reality created by the use of technology to overlay digital information on an image of something being viewed through a device, such as a smartphone camera.” Used strategically, augmented reality blends elements of the digital world with a person’s perception of the real world to create a more engaging, interactive and immersive experience. As a result, the number of users of augmented reality is growing and is expected to reach 1 billion users by 2020. Using Augmented Reality to Drive a Better Experience With contingent managers and workers alike increasingly on the go – and virtually always traveling with a smartphone in tow – the ability to leverage augmented reality to bring a company’s physical locations or workspaces to life has fascinating potential for improving efficiency. Imagine, for example, a pharmaceutical company with contractors working at several large physical locations. One contractor for this company is on site at a hospital campus. She reaches a building with no obvious signage and places her phone over the door. With the help of augmented reality, this simple motion makes the building comes alive, providing a map and informing the contractor where she is on campus and what’s in the building. For more on this scenario, as well as other ways organizations might leverage AI to improve the hiring and managing of contingent workers, check out PRO Unlimited’s white paper, “Artificial Intelligence and Contingent Workforce Management.” You can also register for the upcoming webinar, “AI Is Changing Contingent Workforce Management: What You Need to Know.” If you’re interested in learning more about how PRO Unlimited can help your organization increase operational efficiency in its contingent workforce program, please contact a PRO representative at 800.291.1099 or email at info@prounlimited.com. Disclaimer: The content in this blog post is for informational purposes only and cannot be construed as specific legal advice or as a substitute for legal advice. The blog post reflects the opinion of PRO Unlimited and is not to be construed as legal solutions and positions. Contact an attorney for specific advice and guidance for specific issues or questions.