• Transforming Contingent Workforce Management

    The world’s most tenured purely neutral managed services (MSP) combined with best-in-class vendor management software (VMS)
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Our Integrated Solution

Our unique approach seamlessly integrates our managed services solutions and VMS to create a comprehensive workforce management solution.

Managed Service Provider

We pioneered the purely vendor-neutral MSP model and continue to innovate the space today.

Vendor Management System

Our award-winning SaaS-based Wand VMS platform provides clients with the first true native mobile VMS.

Purely Vendor-Neutral Contingent Workforce Management

PRO Unlimited is a pioneer in contingent workforce management, laying the foundation with the launch of independent contractor misclassification and co-employment risk management services in 1991. PRO followed this with industry-first MSP and VMS offerings. And the innovation has continued throughout the years. Most notably in 2017, PRO was given the highest score in Gartner’s Critical Capabilities for Services Procurement Solutions report; specifically for the Contingent Workforce Management Use Case.

In a solutions space that has become increasingly crowded over the past few years, PRO’s unique contingent workforce management approach stands out.  These include:

  • First, our purely vendor-neutral, global model enables clients to manage international contingent labor spend underneath one consolidated umbrella.
  • Second, our integrated MSP and VMS approach gives clients a single point of contact that delivers better business outcomes than disaggregated contingent workforce management solutions where the MSP and VMS are two separate vendors.
  • Third, as our contingent workforce management solution includes self-sourcing, clients can leverage their brands to attract top contingent talent.
  • Finally, PRO’s executive management team is the most tenured in the industry, with decades of experience in how to gain optimal business outcomes from contingent labor programs while managing risks.

Related Content and Resources

Advantages of an Integrated Vendor Management System and Managed Services Program

An integrated approach has a number of operational and financial advantages over a model where multiple vendors are involved. Read the eBook.

AI and Contingent Workforce Management

Learn how AI advancements will help improve effectiveness by offering new perspectives on contingent workforce management. Read the Whitepaper.

A Global Vendor Management System Case Study

A software company taps PRO Unlimited to build its global extended contingent workforce program. Read the Case Study.

The PRO Insights Blog

The contingent workforce management space continues to evolve with the introduction of both new risks and opportunities. The PRO Insights Blog taps the company’s two-plus decades of experience architecting, building, and managing contingent labor programs—using our integrated MSP and VMS model—for some of the world’s largest and leading global enterprises.

PRO Unlimited to Present at ProcureCon Indirect West 2019

September 4, 2019
The PRO Unlimited team is counting down the days until we get to meet fellow practitioners at ProcureCon Indirect West 2019, in Scottsdale, Arizona, Sept. 16 to 18. We’re looking forward to discussing the latest tools and strategies for optimizing sourcing programs through interactive workshops and networking sessions. Please join us for our session, in partnership with Universal Music Group (UMG), on Monday, Sept. 16 at 4:35 p.m., “Integrating the Contingent Workforce into Your Company’s Total Talent Management Strategy to Drive Business Productivity.” During this session, UMG’s Sean Rehder, Director of Recruiting Operations, will tell the story of his contingent workforce management journey. This session will provide ideas for how procurement leaders can advocate moving from a transactional contingent workforce program to a progressive one. Attendees will learn how UMG made the transition a successful one and how they are using a Total Talent Management strategy, with help from PRO, to drive overall business productivity. While at the conference, please stop by our booth, #301 — we’d love to meet you, learn more about your company’s sourcing needs, and discuss how our industry-leading solution can help you take the next steps toward a more innovative program. Schedule your booth visit and demo today by contacting a PRO representative at 800.291.1099 or via email at info@prounlimited.com. If you’re not able to attend ProcureCon Indirect West 2019, please check out the “Resources” section of our website, where we have many documents related to workforce analytics and total talent management, such as our “Analytics and Contingent Workforce Management: 7 Real-World Success Stories” white paper. Disclaimer: The content in this blog post is for informational purposes only and cannot be construed as specific legal advice or as a substitute for legal advice. The blog post reflects the opinion of PRO Unlimited and is not to be construed as legal solutions and positions. Contact an attorney for specific advice and guidance for specific issues or questions.

VMS UI Design and the Power of Personalization

August 22, 2019
How do you VMS? When it comes to contingent workforce management, each individual has different preferences, priorities and workflows. The one constant, it seems, is a heavy workload: Nearly 60 percent of employees say they’re so busy with getting day-to-day work done that they don’t have time to think beyond their daily to-do lists and to more strategic, innovative initiatives. In this landscape, it’s critical that the technology you use helps improve efficiency. One way VMS software designers and developers can assist is by enabling users to personalize their experience by adjusting the interface’s appearance and hierarchy to align with their unique priorities and preferences. (Related reading: “PRO Unlimited Unveils Industry’s Most Personalized VMS Homepage.”) By providing users with the flexibility to configure the interface in this fashion, software developers empower users to streamline their experience. Amidst the chaos of a typical workday, technology becomes a tool for making task completion easier, simpler and faster. In the case of PRO Unlimited, our Wand Vendor Management System (VMS) offers users a variety of ways to customize their experience, such as: 1) Reordering the homepage: Users can easily select a module on the homepage and drag it to a new location depending on its importance to them. 2) Hiding or showing components: Wand gives users the ability to “hide” sections on the homepage that may be less relevant to them. To further reduce cognitive load, sections automatically “collapse” if there’s nothing to view in that module. 3) Personalizing the login page: Users with specialized areas of focus can choose to route to a specific page upon logging in to the application rather than the homepage. These enhancements are the latest additions to Wand’s “consumerized” interface, the result of exhaustive end user research and use case study. By providing greater flexibility for individual expression and customization, managers are empowered to directly align the software’s functionality with their specific workflows. The result is increased efficiency and effectiveness that frees them up to focus more on the types of strategic planning that drive even greater results. For more on the new Wand VMS homepage, please see PRO’s related press release and fact sheet. To discover more about PRO’s unique approach to VMS design and development, check out the “Consumerizing the VMS” data sheet.  If you’re interested in learning more about how PRO is helping organizations implement winning contingent workforce programs globally, please contact a PRO representative at 800.291.1099 or email at info@prounlimited.com. Disclaimer: The content in this blog post is for informational purposes only and cannot be construed as specific legal advice or as a substitute for legal advice. The blog post reflects the opinion of PRO Unlimited and is not to be construed as legal solutions and positions. Contact an attorney for specific advice and guidance for specific issues or questions.

Using Mobile to Submit Candidates to Job Requests and Improve Time to Fill

June 19, 2019
Recruiters, sourcers and account managers at staffing agencies are frequently under pressure to field new requests from clients and submit candidates as quickly as possible to increase the odds that they’ll fill the request. Imagine a common scenario in which a recruiter is away from her desk – perhaps at an off-site meeting, at lunch, or before or after arriving at work. She has an outstanding candidate she’s been holding for just the right role when a request arrives from a top client that would be perfect for the candidate. Unfortunately, since the mobile VMS experience has historically been cumbersome and/or non-existent, she isn’t able to act on the request until hours later, losing precious time to the competition. Leveraging Mobile to Act Faster In light of scenarios such as the above, suppliers have asked PRO Unlimited to help them get their best candidates in front of managers when they’re on the go. In particular, they’ve been eager for a way to submit candidates to active requests right from their mobile devices, rather than having to rush back to the office or call in for help. Enter the Wand Mobile Supplier App PRO’s Wand Mobile Supplier App was built from the ground up as a native app for iPhone and Android devices. One advantage this provides is that even when users don’t have the app open, they can receive push notifications alerting them to high-priority action items – such as a job request from a top client. Once a recruiter or account manager opens the app, new requests are immediately visible. This enables users to quickly look at pending engagement requests, see key request details and requirements, and even search for candidates they think are qualified. Utilizing the app, users simply select the candidate they have in mind, add details pertinent to the request, and touch “submit.” With a single tap, users can also forward the request info to fellow team members via email, enabling them to immediately begin sourcing the position. It’s a convenient and powerful way to improve response time and accelerate time to fill that suppliers haven’t had access to in the past. Users of the Wand Mobile App for Managers have already seen benefits in this area. Across PRO’s U.S. client base, organizations that use Wand Mobile for their contingent workforce management have seen significantly quicker time from candidate submittal to interview being scheduled, as well as faster time from interview being scheduled to fill time.  (For more, check out our 2019 industry report, “The Contingent Workforce: Trends, Strategies and Understanding the Non-Employee Workforce.”) Beyond Candidate Submittal: Other Benefits of Mobile Of course, a supplier’s role is just beginning with the submission of a candidate, and utilizing mobile can provide advantages at many other stages of the candidate/worker lifecycle. The Wand Mobile Supplier App also enables users to: Schedule, manage and confirm candidate interviews, increasing productivity on the go Send interview times directly to candidates via email or SMS text messaging, allowing them to confirm or

PRO Unlimited Wins 3 Stevie Awards in 2019 American Business Awards

May 30, 2019
We’re excited to announce that PRO Unlimited has received 2019 Stevie Awards in the following categories:   Mobile Apps: Productivity (Wand Mobile) Vendor Management Solutions (Wand VMS) Human Capital Management Solution (Wand VMS) It’s the third consecutive year that Wand Mobile has been recognized in the “Mobile Apps: Productivity” category at the American Business Awards, with PRO being the only organization to make the cut each of these years. (Read PRO’s official 2019 Stevie Awards press release.) Comments from Stevie Awards judges about Wand Mobile included the following: “The app saves a lot of precious time for managers and workers. Interesting product with clean and nice UI/UX design.” “Strong execution … certainly something people will spend positive time with and make their day and scheduling far easier. Thought the design was strong and modern.” “Great layout and UI — clear that the product provides an end-to-end solution.” Wand Mobile empowers managers, suppliers and workers within a company’s contingent workforce program to be more productive by completing tasks throughout the full contingent workforce lifecycle directly from their mobile phones, tablets and even their Apple Watches. (Related reading: “5 Ways Mobile Improves the Contingent Workforce Management Experience.”) The Wand Mobile Supplier App, an industry-first iOS/Android VMS app enabling suppliers to increase their productivity on the go, is the latest addition to the Wand Mobile family. To learn more, check out our “Using Mobile to Act Faster and Accomplish More” data sheet. PRO’s overall Wand Vendor Management System (VMS) was also recognized for its innovative features and significant user benefits, ranging from its powerful self-sourcing capabilities and robust SOW management to total resource visibility and improved speed of execution. Judges’ comments included: “Great product, clear use case. Well-rounded solution.” “Impressive functionality in a growing area of need!” “A tool that solves a big problem … great way to be innovative.” For more on how Wand VMS can help your organization, check out the following resources: 1) Infographic: “Using Wand’s Talent Network to Direct Source Job Openings” 2) Data Sheet: “Advantages of Using Wand VMS to Capture and Manage SOW Spend” 3) White Paper: “Analytics and Contingent Workforce Management: 7 Real-World Success Stories” If you’re interested in learning more about how PRO Unlimited can help your organization increase operational efficiency in its contingent workforce program, please contact a PRO representative at 800.291.1099 or email at info@prounlimited.com. Disclaimer: The content in this blog post is for informational purposes only and cannot be construed as specific legal advice or as a substitute for legal advice. The blog post reflects the opinion of PRO Unlimited and is not to be construed as legal solutions and positions. Contact an attorney for specific advice and guidance for specific issues or questions.

2019 CWS Summit: VMS Technology & What’s Next!

August 12, 2019
If you’re looking to gain insights into the latest contingent workforce and professional services trends while at the CWS Summit, please stop by PRO Unlimited’s booth #409 or reserve a private demo at our suite.  We’ll be speaking about the future of Vendor Management Software (VMS) and showing a demonstration of our VMS Wand (the industry’s most awarded and recognized VMS).  Let us show you how Wand provides greater workforce visibility and transforms professional services and SOW spend management. Additionally, be the first to see how artificial intelligence within Wand is driving smarter, more data-driven decisions! Also, CWS has asked PRO to lead one of their thought leadership roundtables…. PRO’s Ken Salapatek will be heading up a session titled, “VMS and What’s Next.” This is taking place on Monday, September 9 at 10:45AM – 12:15PM. Be sure to attend this if you are interested in learning all about VMS technology (and what’s on the horizon) and how it impacts all areas of contingent workforce management! Schedule your booth visit and/or demo of Wand today! Please contact a PRO representative at 800.291.1099 or email at info@prounlimited.com. Disclaimer: The content in this blog post is for informational purposes only and cannot be construed as specific legal advice or as a substitute for legal advice. The blog post reflects the opinion of PRO Unlimited and is not to be construed as legal solutions and positions. Contact an attorney for specific advice and guidance for specific issues or questions.

Making The Business Case to Outsource your Contingent Workforce Program

August 6, 2019
For the past two decades, large organizations representing many industries have experienced a steady increase in the hiring and utilization of workers who are defined as “contingent” or “temporary.”  Commonly referred to as temps, freelancers, gig workers, independent contractors and consultants, today’s contingent workers make up over 40% of the entire workforce (including IT, Finance, Marketing, Supply Chain, etc.) sourced via colleagues, independent contractors, staffing agencies or consulting firms. In an increasing number of cases, organizations are recruiting contingent workers to perform highly specialized roles. This includes data science, advanced software programming, graphic design, predictive analytics and a number of other white-collar roles requiring deep expertise in areas ranging from technology and banking to pharmaceuticals and retail. The Benefits of Outsourcing to a Contingent  Workforce Management Provider  The time and energy required for managing the contingent workforce can be overwhelming, and tapping a Managed Service Provider (MSP) and Vendor Management Software (VMS) solution can help you overcome the challenges you’re facing, including: Limited internal resources struggling with creating and standardizing efficient processes Hiring managers that must handle the administrative side of managing contingent talent Key details that are overlooked during projects (time entry and approval, budget reporting, etc.) Worker and supplier engagement that is not handled properly to foster relationships Changing localized law and regulation compliance that is impossible to keep up with Decentralized and duplicative system processes Lack of subject matter expertise across legal, human resources, data analytics, employee relations and vendor management specific to the contingent workforce Without a customizable and scalable MSP and VMS solution in place that can adapt to your evolving needs, you’re likely paying too much for talent, at risk of non-compliance, and overextending internal resources.  A broad range of people in your organization are impacted by and involved in your contingent workforce management process and will benefit greatly from a centralized, expertly operated solution. Click here for the whitepaper to learn more about outsourcing and to see if you can answer specific questions about managing your contingent workforce. If you’re interested in learning more about how PRO is helping organizations implement winning contingent workforce programs globally, please contact a PRO representative at 800.291.1099 or email at info@prounlimited.com. Disclaimer: The content in this blog post is for informational purposes only and cannot be construed as specific legal advice or as a substitute for legal advice. The blog post reflects the opinion of PRO Unlimited and is not to be construed as legal solutions and positions. Contact an attorney for specific advice and guidance for specific issues or questions.

SIG Nominates PRO Unlimited for “Future of Sourcing” Awards

June 20, 2019
As a global leader in contingent workforce management, we have been named a finalist in the Sourcing Industry Group (SIG) Future of Sourcing Awards in two categories: “Innovations in Sourcing” and “Innovations in Third-Party Management!”  If anyone is familiar with SIG and these awards, then they will know that they acknowledge companies and individuals that exhibit leadership and create transformation in the sourcing industry and, PRO is one of those leading companies! After reading a number of submissions, SIG selected us for both our Wand VMS and MSP services — recognizing the innovative role that both have played in the industry. Wand was nominated in the category of “Innovations in Sourcing,” for its self-sourcing capabilities that enable clients to create their own private, self-sourced candidate pools. Additionally, PRO’s MSP was nominated for “Innovations in Third-Party Management” because of our ability to be a strategic partner to our clients. This recognition showcases our pioneering spirit over the past several decades. It also highlights how we have played a key role in helping global organizations around the world source quality talent, create efficiencies in their sourcing practices and achieve significant cost savings. The 2019 SIG Future of Sourcing Awards will take place during the Fall Global Executive Summit where the winner in each category will be announced on Wednesday, Oct. 16, 2019 For more information on SIG’s recognition of PRO, please click here. If you’re interested in learning more about how PRO is helping organizations implement winning contingent workforce programs globally, please contact a PRO representative at 800.291.1099 or email at info@prounlimited.com. Disclaimer: The content in this blog post is for informational purposes only and cannot be construed as specific legal advice or as a substitute for legal advice. The blog post reflects the opinion of PRO Unlimited and is not to be construed as legal solutions and positions. Contact an attorney for specific advice and guidance for specific issues or questions.

The Latest on IR35: Mid-Year Update

June 18, 2019
Discussions should hopefully be well underway now regarding how to meet the new off-payroll working rules (known as IR35), currently due to implement in April 2020. To recap, these reforms, introduced to the UK public sector in April 2017, will now be extended to large and medium sized businesses in the private sector. These changes are particularly relevant where an individual supplies his or her services through an intermediary known as a personal service company (PSC), and this would be irrespective of whether the PSC is supplied directly, through an agency or even a chain of agencies or a Managed Service Provider (MSP).  Prior to the public sector changes in 2017, it was the responsibility of the PSC to assess whether IR35 applied (and subsequently operate the correct amounts of tax and national insurance), however, this has been open to historic and widespread abuse leading UK tax authorities (HMRC) to re-evaluate this approach.  Fast-forward to April 2017 and within the public sector it became the responsibility of the end-user to make an assessment of whether the role was inside or outside of IR35 and the responsibility of the fee payer (the party that pays the PSC) to withhold the correct statutory burdens. Where we find ourselves today is that, in April 2020, this change will come across to the private sector meaning end-users and recruitment businesses need to prepare. Latest News and Developments The government had an open call throughout May for consultation on how best to extend the implementation of the IR35 reform — it informed the draft finance bill legislation. The consultation does not, however, focus on whether the off-payroll rules should go ahead in the private sector as this has already been confirmed through the 2018 Autumn Statement. What is does focus on is the test for what constitutes a large or medium sized business and is therefore in scope of the legislation as well as tackling roles and responsibilities within the supply chain (for example, within a lengthy supply chain the notion is raised in the consultation that the end-user should hold the responsibility to pass the determination and associated reasons to the worker, the entity they contract with and the fee payer). Draft legislation is expected in July 2019 with the final legislation coming in November 2019. What Preparations Should be Taking Place Now? Although the legislation does not come into effect until April 2020 — the time for action is now. End users should discuss internally and with their supply chain partners how to assess incumbent workers, map out a communication strategy, and review procedurally what this would look like within their organization. Perhaps most importantly at this time, end users need to gain visibility into their PSC workforce and understand how these are supplied to their business, who the heavy users of PSC contractors (and thus be most impacted by the changes) are, and determine whether these roles are likely inside or outside of IR35. In order to get to grips with all

ProcureCon IT Taps PRO Unlimited to Lead Talent Management Panel

June 11, 2019
In a few short days, the PRO Unlimited team will head to Denver for the ProcureCon IT Sourcing conference from June 18th to 20th. As the only peer-led sourcing conference dedicated specifically to the procurement and sourcing of IT talent, this event helps companies transform their programs through innovative workshops and networking sessions. PRO will lead a panel titled, “Let’s Talk Talent: A Guide To Surviving The Talent Shortage” on the 19th at 3:50 pm. As we experience the greatest talent shortage of our time, sourcing the best and brightest to fill vital IT gaps can be a major challenge. Where do you start when it comes to identifying, attracting and retaining the top talent? Check out the PRO led session to find the answers. This insightful session will cover: Identify the skill-set you’re looking to source Develop talent and evaluate performance Identify a good candidate and evaluate them Use a gig platform to cut costs, but still provide quality talent Can’t make the panel? Please feel free to visit our booth #36 to chat with us about our contingent workforce management services and a see demo of Wand, our industry-leading Vendor Management System. See you there and have a great conference! If you’re interested in learning more about how PRO is helping organizations launch winning contingent workforce programs, please contact a PRO representative at 800.291.1099 or email at info@prounlimited.com. Disclaimer: The content in this blog post is for informational purposes only and cannot be construed as specific legal advice or as a substitute for legal advice. The blog post reflects the opinion of PRO Unlimited and is not to be construed as legal solutions and positions. Contact an attorney for specific advice and guidance for specific issues or questions.

Contingent Workforce: Q2 Regulatory Webinar

June 4, 2019
As laws and regulations evolve and affect the contingent workforce landscape, your company may be at risk if you’re not sure how these changes impact you. You’re invited to join PRO Unlimited’s regulatory experts for an exclusive 30-minute webinar on Tuesday, June 25th at 2:30pm EDT to gain insights into the latest legislative updates. Your PRO Unlimited hosts, Jim Cahalan, General Counsel & Director of Global Compliance, and Shannon Shrewsbury, Senior Counsel, Contractor Compliance, will discuss the following: • Updates regarding the California Supreme Court’s 2018 decision in Dynamex Operations West, Inc. v Superior Court: retroactivity, legislative activity and administrative responses • U.S. Department of Labor’s Memoranda of Understanding with New Jersey and Arizona • State-Formed Interagency Task Forces in New Jersey and Virginia • Q & A Reserve your seat today! Click here to register. If you’re interested in learning more about how PRO is helping organizations implement winning contingent workforce programs globally, please contact a PRO representative at 800.291.1099 or email at info@prounlimited.com. Disclaimer: The content in this blog post is for informational purposes only and cannot be construed as specific legal advice or as a substitute for legal advice. The blog post reflects the opinion of PRO Unlimited and is not to be construed as legal solutions and positions. Contact an attorney for specific advice and guidance for specific issues or questions.